Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is comprised of leading brands known for innovation, quality, and performance. Founded in 2015 and supported by a lean corporate team, ICP Group has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North America. ICP Group is headquartered in Andover, MA and has manufacturing and distribution sites throughout North America, Latin America, UK, Europe and the Asia Pacific region.
ICP Group is looking for a Technical & Integrations Lead to take ownership of the integration backbone that connects our SYSPRO ERP and TransLution WMS ecosystems. As we transition key technical capabilities in-house, this role will be instrumental in improving system reliability, streamlining data flow, and enabling better business decision-making through reporting and automation.
Reporting to the Director of ERP/WMS Service Delivery, you will lead all aspects of system integrations from strategy and design through deployment, monitoring, support, and continuous improvement. You'll also drive the reporting and automation solutions that help our business operate efficiently and at scale.
This position is ideal for a technically curious, hands-on leader who enjoys solving complex integration challenges, improving operational performance, and building solutions that have a direct impact on the business.
The ideal candidate will reside in Tampa, FL or Andover, MA
In this role you will be responsible for the following:
Integration Ownership Own the cross-system integration layer and integration standards across the estate: patterns, error handling, logging, reconciliation, monitoring, and the interfaces between systems. WMS-internal configuration and WMS-specific code sit with the TransLution WMS owner; this role owns what moves between systems, not the inside of the WMS.
Own all integrations across SYSPRO, TransLution WMS, electronic data interchange, and connected business systems, from planning through build, deployment, monitoring, and support.
Design integration patterns and standards for the estate, covering error handling, retry logic, logging, reconciliation, and alerting.
Bring in-house the integration work currently delivered by external parties, with a deliberate transition and knowledge transfer plan.
Resolve recurring cross-system issues at root cause rather than by repeated manual correction.
Maintain an accurate inventory of every interface, including owner, purpose, schedule, dependencies, and failure impact.
Technical Development and Delivery Develop, test, and maintain custom code, extensions, scripts, and automation across the SYSPRO and TransLution environments.
Build and maintain the data layer that supports reporting, including SQL objects, views, and scheduled processes.
Apply source control, code review, and deployment discipline, so that changes are traceable and reversible.
Plan and execute technical updates, patches, and upgrades with minimal disruption to operations.
Own technical issues through final resolution, including those that cross system and vendor boundaries.
Reporting, Data, and Artificial Intelligence Own delivery of the reporting layer over SYSPRO and TransLution, including business intelligence models, scheduled reporting, and self-service enablement.
Ensure reporting is built on governed, reconciled data rather than on ad hoc extracts.
Identify and deliver practical automation and artificial intelligence opportunities that reduce manual effort or surface issues earlier.
Partner with the analytics function to avoid duplicated data models and conflicting numbers.
Reliability, Monitoring, and Security Instrument integrations and technical processes with monitoring and alerting, so failures are detected before the business reports them.
Support…