Account Coordinator – Contract Manufacturing (Personal & Household Products)
Chino CA (100% onsite)
Schedule: Monday–Friday, 7:00 AM–3:30 PM
Pay: $27–$34/hr DOE | Non-Exempt | Annual bonus program
Is This Role for You?
If you’ve worked at a contract manufacturer, co-packer, or private label company , you already know this job: brand customers counting on you, hundreds of SKUs moving at once, production schedules that shift daily, and the satisfaction of getting every order out the door on time. We’re looking for someone who has done this work and wants to do it at a growing company where strong performers stay and advance.
What Your Day Looks Like
You start the morning checking open orders and the production schedule for your brand accounts.
You enter new POs, confirm details with customers, and flag anything at risk before it becomes a problem.
You walk the production floor and warehouse to check status on runs, materials, and shipments.
When a date slips, you’re the one who tells the customer first , with a new plan.
You coordinate the day’s shipments, update open order and inventory reports , and support the sales team with samples and follow-ups.
What You’ll Own
Customer orders from PO to shipment for a set of brand accounts
Communication between brand customers and the plant, covering materials, components, production runs, and delivery dates
Daily shipment coordination with the warehouse and carriers
Customer reporting, including open orders, backlog, status, and inventory
Sales support, including order entry, sample coordination, and follow-ups
Occasional customer visits and a local annual trade show
Must-Haves
2+ years in contract manufacturing, co-packing, OEM, or private label. This is required.
Experience handling a high volume of SKUs and orders in a manufacturing environment
Direct experience working with production or planning teams on delivery dates
Stability: a track record of staying and growing with an employer
Strong Excel skills and experience with an ERP (SAP, JDE, Oracle, or similar)
Clear, proactive communication with customers by phone and email
Nice-to-Haves
Personal care, cosmetics, household, food, beverage, or nutraceutical experience
EDI experience with major retailers
A bachelor’s degree, or an associate degree with related experience
You’ll Thrive Here If...
You like a fast pace and juggling many moving parts
You’d rather walk the floor than wait for an email
You take ownership of your accounts as if they were your own
You want to grow with one company long-term
This Probably Isn’t the Right Fit If...
Your experience is mainly in distribution, 3PL, e-commerce, or retail
You prefer a structured corporate environment with defined processes for everything
You’re looking for a remote or hybrid role
Work Environment
Primarily office-based, with regular time on the production floor and in the warehouse , where safety and dress requirements apply. You may occasionally be exposed to fumes, airborne particles, and chemicals.
Why Join
A growing company with new investment and real room to advance
A family-oriented culture with year-round events and recognition
Direct access to leadership through regular Q&A sessions
Ongoing investment in training and development