iKnowHow Group is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector.
Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics—blending deep industry knowledge with advanced, future-ready technologies.
At its core, iKnowHow S.A. delivers end-to-end project development - both internal and client-facing - turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow.
We are now looking for an IT Business Analyst to join our internal team. The role is responsible for the systematic intake, assessment, prioritization, and high-level analysis of business demands originating from all the Business Units
Responsibilities
Analyze business requirements and translate them into clear functional specifications and user stories
Collaborate with stakeholders to understand business processes, identify gaps and document system requirements
Produce structured documentation such as: Business Requirement Documents (BRDs), Functional specifications, Process flows and use cases
Support solution design discussions together with developers and technical leads
Prepare initial functional test scenarios based on documented requirements in order to support the QA process
Assist in validating delivered functionality through early-stage testing and requirement verification
Work closely with the QA Engineer to ensure that test scenarios reflect the intended business behaviour of the system
Maintain clear and updated documentation throughout the project lifecycle
Participate in project workshops, requirement clarification sessions and user validation activities
Contribute to the continuous improvement of business analysis practices and documentation standards within the team
Requirements
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field
2–4 years of experience in roles such as: IT Business Analyst, Functional Analyst, Systems Analyst
Good understanding of software development lifecycle and system analysis practices
Experience documenting functional requirements and business processes
Familiarity with modelling techniques such as UML or BPMN is considered a strong plus
Exposure to Agile or hybrid delivery environments is desirable
Strong analytical thinking and structured problem-solving skills
Good communication skills and ability to collaborate with technical and business stakeholders
Excellent command of the English language
Competence in Business Analysis & Modelling Techniques such as UML/BPMN
Certifications such as CBAP (Certified Business Analysis Professional) or PMP (Project Management Professional) are nice-to-have
Benefits
An attractive salary package
Private health insurance plan
Career development and growth opportunities
Continuous training via personalized seminars
An amazing private & open-office workspace in Athens #LI_Hybrid
Stable and enjoyable working environment