Job Description:
The Business Continuity Coordinator supports the development, implementation, and continuous improvement of Intermountain Health's business continuity program across enterprise shared services. Working closely with enterprise leaders, service line partners, and care site stakeholders, this role uses a data-informed and risk-based approach to identify critical business functions, analyze operational dependencies, evaluate continuity readiness, and support resilience strategies Essential Functions
Supports development and execution of enterprise business continuity strategies aligned with organizational priorities, operational risk, and resilience objectives.
Coordinates business impact analyses (BIA), dependency mapping, and continuity planning activities across enterprise shared services and operational partners.
Uses qualitative and quantitative data to identify risks, trends, vulnerabilities, and opportunities to improve business continuity capabilities.
Partners with care site, regional, and enterprise leaders to translate continuity requirements and enterprise strategies into actionable local implementation plans.
Aligns emergency management and business continuity plans with key business units, supporting the maintenance or restoration of business operations after disruptions.
Conducts assessments with local leaders to identify critical business functions and processes, ensuring their inclusion in emergency management and business continuity plans.
Develops and maintain Business Continuity Plans, and associated policies/procedures.
Supports the integration of business continuity considerations into emergency management, incident response, operational planning, and organizational change initiatives.
Assists with development of business cases, recovery strategies, operational contingency plans, and recommendations to address identified risks and dependencies.
Tracks project timelines, milestones, deliverables, and action plans to ensure continuity initiatives are completed effectively and on schedule.
Supports continuity activations, incident response, recovery efforts, and after-action improvement activities as assigned.
Skills
Risk Assessment and Analysis
Strategic Planning
Crisis Communication
Training and Education
Incident Command System (ICS) Knowledge
Project Management
Interpersonal and Leadership Skills
Collaboration / Relationship Building
Regulatory Compliance
Resource Management
Technical Writing
Minimum Qualifications
Demonstrated ability to effectively facilitate meetings, build consensus, and coordinate activities across diverse stakeholder groups.
Understanding of operational workflows, business operations, process improvement, or continuity planning principles.
Demonstrated organizational, project management, and prioritization skills.
Completion of Homeland Security Exercise and Evaluation Program (HSEEP) or within one year of hire.
Strong preference for healthcare operations experiences collaborating with clinical areas, supporting clinical strategies, implementing operational efforts, and measuring outcomes.
Preferred Qualifications
Previous Emergency Management or Business Continuity experience or healthcare experience (one to three years)
Bachelor’s or master’s degree
Emergency Management professional certification (Certified Emergency Manager (CEM) or Certified Hospital Emergency Coordinator (CHEC), etc.).
Business Continuity Certification (Adaptive Business Continuity Preferred).
Physical Requirements
Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with…