Job Description:
Are you a highly organized professional who thrives on driving initiatives and supporting operational excellence? The Business Operations Coordinator partners closely with leadership to coordinate strategic projects, streamline business operations, and support key organizational goals. The ideal candidate is analytical, detail-oriented, tech-savvy, and possesses strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Work Schedule
Hybrid role – Position requires on-site presence at minimum of 3 days during the week, based on business needs, may require additional on-site presence.
Core business hours: Monday–Friday, 8:00 a.m. – 5:00 p.m.
Additionally, travel to other facilities across the market.
Essential Functions
Work is broad in scope and may involve system-level coordination with multiple markets or regions, facilities, sites, service lines, and departments. Caregiver understands the business strategy and works as a competent member of the team actively creating and supporting team goals and priorities, and developing procedures and processes to ensure successful execution of team strategy.
Caregiver will assist team members with business case and business proposal development for simple to complex projects. Works in tandem with project sponsor, lead, and/or manager to ensure that requirements are being met on assigned projects and in determining impacts on existing processes.
The Business Operations Coordinator will conduct analyses and help define efficient, cost-effective solutions that support business and functional requirements.
The caregiver will document project deliverables, scope and content for assigned projects and assist in report preparation and deliverable completion. As needed, prepares presentations on findings to inform and suggests recommendations.
The Business Operations Coordinator may supervise other administrative caregivers.
Skills
Build and Manage Relationships
Operations Management
Departmental Leadership
Process Improvements
Coordinating Resources
Health Insurance
Strategic Planning
Customer Service
Time Management
Business
Business Case Development
Business Operations
Required Qualifications
Demonstrated project coordination experience managing complex, multi-scope projects
Demonstrated advanced level experience with computer system applications including spreadsheet, word processing and database applications and demonstrated analytical, organizational and communication skills.
Demonstrated experience supporting a leadership or department team
Demonstrated excellent interpersonal skills with internal and external senior-level leaders
Demonstrated proficient time management, ability to prioritize and flex work to align with business operational priorities
Demonstrated ability to exercise sound judgement and professional behavior while acting decisively
Demonstrated organizational and problem-solving skills with high attention to detail
Demonstrated ability to work efficiently and effectively in an independent manner
Demonstrated verbal and written communication skills including discernment, spelling, punctuation, and grammar
Demonstrated experience managing remote and in-person meetings
Preferred Qualifications
Bachelor's degree. Degree must be obtained through an accredited institution, which will be verified.
Experience working in a matrixed healthcare or health insurance setting
Physical Requirements
Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent…