Benefits: Medical: Blue Cross Blue Shields of Michigan
Dental: Delta Dental
Vision: VSP
Life: The Standard, Company paid
Voluntary Life: The Standard
Short Term Disability: The Standard, Company paid
Long Term Disability: The Standard, Company paid
Hospital: The Standard
Critical Illness: The Standard
Accident: The Standard
401K - After 3 months of employment, Company match
Paid Holidays
Paid Time Off
Key Responsibilities
Site Operations: Facilitate communication among employees, Site Solution Leadership, Client leadership, and Corporate Human Quality Management.
Support employee engagement, retention, and workforce development initiatives.
Partner with Site Solution Leadership to monitor daily staffing levels, attendance, and shift coverage, and coordinate coverage for call-offs, vacancies, and leave absences.
Monitor scheduled hours, overtime, and labor usage against budgeted staffing levels and contract requirements, and report variances to Site Solution Leadership.
Contribute workforce, staffing, and safety information to the Daily Site Reports and other site operational reporting.
Conduct routine site walkthroughs to observe workplace conditions, policy and procedure adherence, uniform and identification compliance, and employee performance, and communicate findings to Site Solution Leadership.
Track and report site workforce metrics, including turnover, open positions, time-to-fill, attendance, training compliance, and injury trends.
Provide workforce data and updates for Client meetings, service reviews, and business reviews.
Support corrective action plans for staffing-related service gaps or Client concerns.
Coordinate employee uniforms, identification badges, and facility access credentials in partnership with Site Solution Leadership and the Client.
Support workforce transition activities during new contract start-ups, scope changes, and contract transitions, including onboarding incumbent employees.
Assist with orienting new Site Solution Leadership to site Human Quality processes, policies, and reporting.
Provide backup support for Site Solution Leadership functions during leadership absences, peak workloads, and other business needs.
Recruiting and Employee Relations: Serve as the primary Human Quality Management resource for employees assigned to the site.
Partner with Corporate Human Quality Management, Payroll, and Operations to implement company initiatives, programs, and policy updates at the site level.
Lead site-level recruiting and staffing activities, including reviewing applications, conducting pre-screens and interviews, and evaluating candidate qualifications.
Partner with site leadership to identify staffing needs and coordinate interview schedules.
Coordinate new-hire onboarding, including orientation scheduling, document collection, and assignment of required training.
Support employee relations activities, including documentation, corrective action tracking, and investigation support.
Coordinate offboarding activities, including exit interviews and separation documentation.
Identify and escalate employee concerns, workforce trends, and operational challenges to Corporate Human Quality Management as appropriate.
Payroll and Benefits Coordination: Serve as the site liaison for payroll and benefits administration.
Review and correct employee timecards, resolve timekeeping discrepancies, and ensure payroll data is accurately captured and submitted by established payroll deadlines.
Investigate employee pay errors promptly, determine root cause, implement corrective actions to prevent recurrence, and coordinate pay corrections with Corporate Payroll.
Collect, review, and submit benefits documentation to ensure timely processing of enrollments, changes, and terminations.
Support annual open enrollment, benefits communications, and workforce education initiatives in partnership with Corporate Human Quality Management and Payroll.
Compliance and Documentation: Ensure compliance with company policies,…