Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Job Summary:
The Senior Director will lead a multi-brand business unit to drive consolidated roadmaps, tracking, budget, and delivery of all technology projects. This role will work closely with senior leadership to:
Align technology execution to business outcomes
Driving roadmaps including moving environments onto a companywide standard
Own communication and change management for large initiatives
Ensure that key initiatives are prioritized, executed, and ROI measured effectively
Tracking project progress and financials against approved roadmap
This role requires the ability to collaborate with and influence multiple stakeholders to develop and deploy robust enterprise-wide technology projects to meet long term business goals.
The Senior Director plays a pivotal role in driving the organization’s technology strategy and ensuring alignment with business goals. This is an exciting opportunity for a seasoned strategic leader to influence the long-term direction of technology at a high level while working closely with executive leadership to achieve business success.
Focus areas:
Technology Excellence– Exemplify the organization’s commitment to excellence, building trust and credibility among stakeholders and customers
Transformation Enabler - Foster a culture of experimentation and collaboration within the organization, driving continuous improvement, agility, and competitive advantage in with a cost effective and reliable environment leveraging Gen AI and automation
Capability Builder - Support the organization's technological needs by delivering holistic roadmaps to deliver the required ROI
Customer Champion - Prioritize customer-centric technology projects and track the appropriate ROI
Key Responsibilities :
Strategic Leadership & Vision:
Partner with technology leadership and other executives to define and communicate the long-term technology roadmaps aligned with the company’s business goals and market opportunities
Lead planning efforts to ensure that technology investments are future-proof, scalable, and capable of supporting business growth and transformation
Identify emerging technologies and industry trends, advising leadership on their potential impact on the business and shaping the organization’s technology roadmap
Technology Roadmap & Planning:
Develop and maintain comprehensive, technology road maps that align with both current and future business needs
Drive the planning and prioritization of key technology initiatives across the organization, ensuring that resources are optimally allocated and aligned with strategic goals
Work with business units to understand their strategic objectives and translate those into actionable technological plans and solutions
Portfolio Management:
Oversee the portfolio of technology projects, ensuring alignment with business outcomes and proper resource allocation
Evaluate project performance, track key performance indicators (KPIs), and adjust course as necessary to ensure timely delivery and alignment with overall strategy
Identify risks within the portfolio and collaborate with project managers and business leaders to mitigate or resolve issues
Cross-functional Collaboration:
Foster close collaboration between the technology team and other business units (e.g., Product, Operations, Marketing, Sales) to ensure alignment and…