Description
IEP
We are Independent Emergency Physicians, or IEP, a local, physician-owned multi-specialty practice group that is deeply ingrained in the community. With a commitment to excellence in patient care and a dedication to fostering strong connections with our employees, communities, and partners, we pride ourselves on delivering high-quality healthcare services across multiple specialties and in multiple settings.
The Marketing Operations Coordinator is responsible for, at the direction of the Director of Marketing, multiple assignments including but not limited to:
Marketing Operations & Materials
Maintain marketing inventory across all service lines, including: Brochures
Flyers
Banners
Tablecloths
Signage
Promotional items
Giveaways
Build and maintain ready-to-go booth/event kits for each service line.
Monitor inventory quantities and initiate reorders before materials run out.
Maintain an organized inventory system and check-out process.
Own organization of the marketing storage room.
Conduct periodic inventory audits.
Receive, unpack, organize, and distribute marketing shipments.
Coordinate delivery of materials to hospital sites, urgent care clinics, and other locations.
Retire outdated materials to prevent old branding or content from remaining in circulation.
Events & Trade Shows
Coordinate administrative and logistical details for: Trade shows
Recruiting events
Community events
Internal events
Manage: Registrations
Shipping
Event materials
Name badges
Signage
Giveaways
Candy
Supplies
Other event needs
Pack and prepare event materials in advance.
Assist with event setup and teardown.
Coordinate transportation and return of banners, displays, and other materials.
Maintain event calendars, deadlines, and checklists.
Track materials used and replenish event kits after events.
Coordinate special campaigns, such as Medal of Honor materials, including sorting and delivering shirts, banners, and collateral to individual clinics/sites.
Provider & Site Materials
Coordinate printing, updating, and distribution of provider PE cards.
Maintain accurate quantities by hospital/site and coordinate replenishment.
Distribute recruitment materials, physician materials, and other collateral to sites.
Coordinate: Business cards
Name badges
Signage
Other routine material requests
Maintain current versions of materials so sites do not use outdated pieces.
FIGS & Provider Apparel
Administer operational aspects of the FIGS Team Shop.
Receive bulk shipments, including large orders containing hundreds of individual items.
Sort orders by provider and hospital/site.
Bag and label individual orders.
Coordinate delivery or pickup of orders.
Resolve missing items and order discrepancies as appropriate.
Maintain distribution records.
Communicate pickup and delivery information to providers.
IEP Swag Shop
Process online and in-person swag orders.
Sort and package orders.
Receive and inventory merchandise.
Maintain physical store inventory and organization.
Monitor stock levels and coordinate replenishment.
Reconcile purchases and supporting documentation for CME charging.
Coordinate distribution and shipping to providers and sites.
Assist with seasonal and special merchandise programs.
Department Administrative Support
Process invoices, purchase orders, and expense documentation.
Track vendor orders and deliveries.
Maintain vendor and contact lists.
Obtain quotes and coordinate routine printing and production orders.
Maintain department calendars and production/event deadlines.
Schedule meetings and assist with meeting logistics as needed.
Maintain shared files, templates, photos, and collateral libraries.
Maintain lists of: Hospital sites
Clinic contacts
Distribution locations
Handle routine follow-up with vendors and internal contacts.
Support onboarding and offboarding logistics involving marketing materials and apparel.
Complete Canva updates and minor collateral changes once templates are established.
Help collect photos and information…