About Indigenous Pact PBC, Inc:
Established in 2017 Indigenous Pact PBC, Inc., a certified B-Corporation, set out on a mission to create health equity for American Indians and Alaskan Natives. As part of a global movement of certified B-Corporations, we aim to balance purpose and profit by meeting the highest social, environmental, legal, and public standards to build a more sustainable and inclusive economy. Indigenous Pact’s dedicated, experienced, and knowledgeable team brings decades of experience working in Indian Country. We help strengthen and improve the sustainability of Tribes and Tribal Organizations' health, wellness, and long-term care programs and services. Indigenous Pact specializes in developing customized and turn-key solutions to generate sustainable revenue, increase healthcare access, and improve health outcomes for all Native Americans.
Job Description:
Job Title: Care Community Leader
Base Salary: $165,000 - $175,000, based on years of experience and skillset
Location: Tumwater, WA
Work model: Hybrid - On-site 3-4 times a week
Travel Requirements: 25% within the United States
Reports to: VP, Co-Executive Lead of MSO
About the Role
At Indigenous Pact, we believe every patient's experience matters. Our dedicated team of addiction treatment specialists, medical providers, and support staff are the foundation for delivering high-quality, personalized, and culturally grounded care.
We are seeking an experienced Care Community Leader to serve as the operational, clinical-support, and Tribal-partnership leader for Hope and Healing Clinic. This role works in close partnership with the Clinic Administrator and Medical Director to oversee clinic operations, support care delivery, strengthen Tribal partnerships, and drive sustainable growth throughout Thurston, Lewis, and Grays Harbor counties.
This is a highly visible leadership position centered on relationship-building. The Care Community Leader serves as the primary connection between clinic staff, Tribal stakeholders, and Indigenous Pact's broader support network. Success in this role requires a consistent on-site presence, strong healthcare leadership experience, and a genuine commitment to serving Tribal communities through culturally responsive care.
What You'll Do
Leadership & Operations
Oversee the day-to-day care and business operations of Hope and Healing Clinic.
Partner with the Clinic Administrator and Medical Director to achieve operational, financial, quality, and patient experience goals.
Serve as the primary leadership sponsor and supervisor for the Clinic Administrator, including onboarding, development, succession planning, and operational support.
Manage clinic budgets, performance metrics, reporting, analytics, and operational forecasting.
Lead the planning, development, and optimization of new care programs, services, and facilities.
Coordinate shared service resources including compliance, technology, billing, human resources, marketing, and facilities support.
Tribal Partnerships & Community Engagement
Build and maintain strong, in-person relationships with Tribal leadership, health directors, cultural liaisons, Elders, and community members.
Attend Tribal meetings, community gatherings, and other events to strengthen partnerships and represent Indigenous Pact's commitment to Tribal communities.
Serve as the trusted liaison between the clinic, Tribal stakeholders, and the broader Indigenous Pact organization.
Support patient and community growth through outreach initiatives, marketing partnerships, referral development, and healthcare collaboration.
Clinical & Care Community Leadership
Champion patient-centered, culturally grounded care across all clinic operations.
Support clinic leadership in delivering high-quality addiction treatment, recovery, and healthcare services.
Foster healthcare best practices and create a culture of accountability, compassion, and continuous improvement.
Act as a resource and connector for clinical teams,…