Indra Park Air work with customers all over the globe to make air travel safer. For over 60 years we’ve been one of the leading producers of VHF and UHF radios, providing the vital link between the ground and the air for passenger, freight and military aircraft.
The reasons behind our success are simple and won’t change. First, we work harder for the customer than the rest. We take time to truly know their needs and create the right product for them. We train them how to use it, we won’t let our equipment be deployed until every detail is right, and then we provide the best care and service for all our products.
At Indra Park Air we stay the best by looking to the future – to new requirements and new possibilities. A radio remains a radio, but we never stop thinking about how we can improve it, and how it can offer more to our customers. It’s no wonder that we are one of only 2% of companies worldwide to hold PLATINUM Level in Investors in People Accreditation.
At Indra Park Air, our values guide everything we do, from developing industry-leading technology to supporting our customers around the world.
Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enable us to drive a safer, more connected future through technology.
Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society.
Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future.
Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow.
As an Technician Engineer , you will:
Develop the skills required to test, diagnose and repair Indra Park Air’s Air Traffic Communications product portfolio consisting of radios and supporting equipment resulting from customer warranty returns, customer support contract returns, OEM production failures and associated subassembly failures.
Understand and conform to the standards contained in the Indra Code of Ethics and Legal Compliance
Test, diagnose and repair electro-mechanical equipment utilizing an array of test equipment including oscilloscopes, radio test sets and signal analysers
Test, diagnose and repair PCBA’s down to component level in accordance with IPC level 2 and 3
Safety test customer and production equipment
Produce test and repair customer documentation
Enter symptom, fault diagnosis and fix onto appropriate IT systems and fault databases
Monitor job costs (labour and materials) to ensure repairs remain under the quoted target and liaise with customer support department in the case of projected cost over-runs
Monitor and implement CSD actions and change notices to upgrade customer equipment as required
Recognise repeat failures within repairs and highlight trends to development engineering and supervision
Provide technical feedback to the development engineering department relating to fault root cause analysis
Apply ‘5S’ techniques to the workplace
Ensure all equipment is within calibration and appropriate safety certifications (PAT) prior to use
Maintain the job status on our IT systems including T-Card and ERP
Accurately record productive and non-productive hours on our ERP system
Provide updates to Customer Services Department on customers’ equipment repair status, & repair costing
Identify inefficiencies within test programs and suggest changes/improvements to production engineering
Provide training & support to production operators, technicians & technician engineers
Report any difficulties/problems/concerns to the Supervisor.
Conduct other Product Technical Services tasks as requested by the Supervisor
Requirements
What are we looking for:
BTEC National Certificate/Diploma, HNC preferred, or the equivalent qualification
Interest in electro-mechanical…