Registered Social Worker, Social Service Worker, Recreation Therapist, Practical Nurse, Dietician- Full TimeCase Management -START Program – Hamilton, ON
Salary: $53,244-$62,220 (Social Worker/Recreation Therapist)
Salary: $47,736- $56, 814 (Social Service Worker/Dietician)
Salary: $59,160-$69,870 (Practical Nurse)
Closing Date for Applications: November 18, 2026
Position Description: Reporting to the Program Supervisor, as a registered health professional (social worker, social service worker, recreation therapist, practical nurse, dietician) you will be responsible to provide tenants with short-term case management supports that help them navigate community and social services, connect them to appropriate community referrals, and build capacity to self-manage physical and mental health needs.
As a START team member, you will assist in assessing tenant need, care planning, compiling community and social service resources in the Greater Hamilton Area (GHA), coordinating care, documenting, and completing a full referral process to a variety of mental health, addictions, physical health, physical therapy, recovery, vocational therapy, and psychosocial development needs.
What matters to you? Being passionate about innovation in supportive housing to help further develop practice paradigms within a forward-thinking and rapidly growing organization. Joining a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.
About Indwell: Founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1300 tenants to meet their needs of health, wellness, and belonging. To learn more, go to: indwell.ca/our-model
Hours of Work: Full time 40 hours per week, 8 hours daytime, Monday-Friday. As the program operates 7 days a week, being on-call for 1 week every 5 weeks is required to support the tenants and each other on the team. The on-call rotation consists of carrying a work cell phone 24/7 for that one week, responding to urgent matters.
WHAT YOU WILL BE DOING:
Interdisciplinary Team Collaboration - Partner with other program staff from multiple disciplines in a participatory, collaborative, and coordinated approach to shared decision-making around case management and referrals
On-site Support - Work within a team in on-site, in-home assessments and interventions to support long-term stable housing through effective holistic supports
Short-term Intensive Case Management – Utilizing various asset-based and person-centered frameworks to create and manage care plans with tenants
Demonstrated ongoing learning and experience around supporting diverse individuals and communities (i.e., cultural safety, anti-racist and anti-oppressive practice, trauma-informed care, etc.)
Health Promotion and Advocacy - Enabling tenants to build capacity to self-manage their health and related concerns, connect tenants to appropriate community and social service supports for health promotion and maintenance, and educate tenants on system navigation and self-advocacy skills and resources within healthcare and community and social services
Education, Resource Development, and System Navigation – Compiling up-to-date resources on community and social services in the GHA and surrounding regions, facilitating information sessions and workshops for tenants on various public health and community and social service topics
WHAT YOU WILL BRING:
Degree in Social Work, Diploma in Nursing (RPN), Recreation Therapy, Social Service Worker, Dietician or a related discipline with a focus on mental health,…