Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about
As Commercial Lead, you'll be part of the Growth Base team, Infobip's cross-company growth engine driving acquisition, activation, adoption, retention, and expansion. At the center of this motion is Infobip Portal, our primary one-to-many commercial and sales channel serving everyone from self-serve users and partners to startups and large global enterprise customers. You'll help translate strategy into action, focusing on commercial performance and execution, from building strategy through to validation and activation across the whole organization and relevant stakeholders. You'll own the commercial direction across all regions, products, and customer segments, while working closely with regional and HQ stakeholders to shape and execute commercial and GTM plans and strengthen Infobip Portal as a sales and growth machine.
What you'll do
Define, validate, align, and execute the commercial strategy and operating plan across all stages of the customer lifecycle
Lead a team of Product Marketing Managers and other team members, guiding them in executing and defining strategy and tactics in the commercial area
Collaborate with product teams and revenue-generating streams to embed Portal GTM across them and maximize financial impact and contribution of the Portal
Work with the rest of the Portal team to understand and build end-to-end journeys for target customers
Partner with regional sales and HQ teams (Marketing, Product, Business Operations, Revenue, GTM, Sales, and customer-facing teams) to align on key initiatives
Build a deep understanding of lead generation processes, paying close attention to ROI on marketing spend and proposing continuous improvements
Continuously innovate and experiment with new approaches and strategies to uncover untapped opportunities and whitespace for growth
What makes you a strong fit
A collaborative leader with people management experience, who helps teams work smarter and deliver measurable impact
5+ years of experience in business development related roles with a strong understanding of GTM creation and strategy execution
Strong understanding of marketing processes
Strong understanding of sales processes, with the ability to detect bottlenecks and potential
Strong people skills, especially in stakeholder management across functions and with senior leaders
Ability to create business scenarios backed up by data
Ability to think outside the box and continuously pursue innovation
Ability to work in a truly global and dynamic environment
Nice-to-have qualifications
Sales background
Experience in marketing or product
Why you'll love it here
• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our…