Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about?
To achieve our mission of reaching every mobile user on the planet, it is essential to continue building great relationships with new clients. As Mid Market Account Executive (Wholesale), you will directly impact how our business moves and succeeds by helping new clients growing their businesses.
The main goal for this role is to identify new business opportunities with current leads/clients and prospective new key clients which are provided against a focus target list.
In addition to the actual sales activities, the Mid Market Account Executive (wholesale) is usually one of the most experienced sales representatives so it is expected of him/her to share his/her knowledge with the rest of the team members, mentor newly recruited sales team members, answer technical and procedural questions for less experienced team members.
Job Description
Leads sales cycles from lead qualification to closure, focusing on wholesale accounts across Europe (e.g., telecom operators, MNOs/MVNOs, aggregators, and SMS/Voice resellers).
Sells an expanded range of Infobip's products and services, primarily focusing on high-volume traffic routing (A2P SMS, Voice) and global connectivity, addressing the specific needs of wholesale clients within the European market.
Collaborates with cross-functional teams (such as routing, carrier relations, and procurement) to ensure highly optimized, tailored connectivity and pricing solutions for wholesale partners.
Develops comprehensive solution proposals that encompass all relevant aspects of a wholesale client’s needs, including capacity, route quality (QoS), and delivery rates.
Manages sales processes through detailed traffic forecasting, account strategy, and resource allocation, with a focus on long-term partnerships and high-volume account expansion.
Leads the development and presentation of value propositions, ensuring alignment with the unique challenges of the wholesale sector, such as cost optimization, global reach, and fraud prevention.
Negotiates dynamic pricing, rate cards, volume commitments, and bilateral agreements, ensuring successful closure while meeting both customer and company margin objectives.
Maintains strong relationships with key wholesale players in Europe, focusing on continuous engagement, traffic monitoring, and overall account health.
Cross-sells and upsells within existing wholesale accounts, guiding partners to adopt new channels (e.g., moving from traditional SMS/Voice to RCS, WhatsApp, and identity solutions).
Acts as a mentor to junior Account Executives, sharing insights, industry connections, and strategies for success in the telecom and wholesale segment.
Requirements
Minimum 2 years of proven experience in B2B sales, specifically within telecom wholesale, carrier relations, or aggregator markets, consistently meeting or exceeding revenue/traffic quotas.
Fluent in English (mandatory); knowledge of additional European languages is a strong advantage given the territory.
Strong knowledge of industry and technology trends relevant to Infobip's wholesale business: A2P SMS messaging, Voice termination, SIP trunking, and global routing. Knowledge of CPaaS,…