Operations Engineer (Java Platform)
Build Reliable Platforms. Drive Operational Excellence. Shape the Future of Banking.
At ING, we're looking for an experienced Operations Engineer to join our Java Platform Team within the Accounts & Cash Management Domain. If you're passionate about platform reliability, automation, observability, and DevOps practices, this is an opportunity to work on business-critical systems that support millions of customers while collaborating with global engineering teams.
In this role, you'll help ensure the stability, scalability, and resilience of our technology platforms while driving continuous improvement initiatives across our engineering landscape.
About the Team
You'll be part of the Java Platform Team within ING's Accounts & Cash Management Domain, supporting critical financial services and payment capabilities.
Working in a multidisciplinary Agile environment, you'll collaborate with engineers, architects, product owners, and platform specialists across multiple locations. Together, you'll help deliver secure, scalable, and highly available solutions that support essential banking operations.
What You'll Do
As an Operations Engineer, you will play a key role in maintaining and enhancing the operational health of our platforms by:
Owning platform availability, reliability, performance, and operational stability
Leading application lifecycle management, infrastructure upgrades, and platform migrations
Driving risk remediation, security initiatives, and regulatory compliance activities
Managing major incidents and coordinating service restoration efforts
Performing root cause analysis and implementing preventive measures
Enhancing observability through monitoring, alerting, dashboards, and operational runbooks
Automating operational processes to improve efficiency and reduce manual effort
Collaborating with engineering, architecture, security, and platform teams to deliver resilient solutions
Supporting IT Operations processes including Incident, Problem, Change, and Release Management
What You'll Bring
We're looking for a technology professional who combines strong operational expertise with a continuous improvement mindset.
Required Skills & Experience
7+ years of experience in Operations Engineering, Platform Engineering, or DevOps environments
Strong hands-on experience with Azure DevOps , including Repositories, Pipelines, Boards, Artifacts, and Test Plans
Expertise in OpenShift and Kubernetes administration and support
Experience with Linux administration , shell scripting, and automation
Strong knowledge of observability tools such as Grafana , Prometheus , and OpenTelemetry
Experience with the ELK Stack (Elasticsearch, Logstash, Kibana)
Understanding of cloud platforms, infrastructure, networking, containerization, and Infrastructure as Code (IaC)
Proven experience in incident management, troubleshooting, and service restoration
Strong analytical, problem-solving, and stakeholder management skills
Experience conducting Root Cause Analysis (RCA) and implementing long-term fixes
What Makes You Successful
Customer-focused and driven to improve service reliability
Proactive in identifying and solving operational challenges
Comfortable working in Agile and international environments
Passionate about automation, standardization, and continuous improvement
Strong communicator who can simplify complex technical concepts
Why Join ING?
At ING, we believe in empowering talented people to grow, innovate, and make an impact.
You'll have the opportunity to:
Work on large-scale, business-critical platforms
Collaborate with global engineering teams
Drive modernization and cloud-native platform initiatives
Develop expertise in leading DevOps and observability technologies
Contribute to a culture of continuous learning and improvement
Build a long-term career within an international organization
Ready to Make an Impact?
If you're an experienced Operations Engineer who thrives in complex environments and…