ABOUT INKOMOKO
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
In 2026, Inkomoko was listed by the Financial Times as the 5th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.
Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.
Inkomoko has 900+ staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.
INKOMOKO VALUES
All staff at Inkomoko are connected to a shared set of organizational values:
Purpose : be solutions-oriented and produce high-quality work and be a global leader.
Achievement : push yourself to reach beyond what you think is possible.
Improvement: be humble and committed to continuous learning and growing through giving and receiving open and accurate feedback.
Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.
Turikumwe / Tuko Pamoja / Abren Nen / Kulana Sawa / We Are Together : appreciate your colleagues, celebrate success, and support each other in hard times.
Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.
BACKGROUND TO THE ASSIGNMENT
For 14 years, Inkomoko has built strong delivery and measurement systems for services it provides directly: client recruitment, training, business advisory, market linkages, and investment (loans). Reaching 1 million clients by 2030, and a far larger number thereafter, cannot be achieved through direct delivery alone. Inkomoko’s new Impact Model (the Graduation Framework) therefore sets out two pathways to impact:
Direct (Inkomoko continues to serve entrepreneurs), that is, client recruitment, training, business advisory, market linkages, and investment (loans)
Indirect
Multiplied (Inkomoko strengthens and supports in financing local partners, such as refugee-led and community-based organisations, savings groups, SACCOs, and microfinance institutions, so that they deliver training, advisory, finance, and other support directly to many more entrepreneurs than Inkomoko could reach alone), and
Catalytic (Inkomoko uses evidence, advocacy, and risk-sharing tools to shape markets such as first-loss capital to encourage banks and other financial institutions, mobile network operators, buyers, investors, and governments to change their own products, practices, and policies, so that they serve refugee and host-community entrepreneurs as regular customers, without ongoing support from Inkomoko).
The measurement framework should align with Inkomoko’s Impact Model and its shared progression logic across the Local Social Sector, Inclusive Finance, and Markets, Policy and Advocacy pathways. This requires more than defining indicators for each pillar: the framework must establish how each pathway progresses through defined stages, the evidence required to verify progression, the conditions for graduation or transition, and how Inkomoko’s support should adapt and ultimately reduce as partners and market actors become more independent.
The three pathways should be measured both for their distinct results and for their contribution to the core enterprise pathway and, ultimately, household self-reliance, resilience and wellbeing. The framework should distinguish pathway-specific institutional or systemic outcomes from downstream enterprise and household outcomes, and assess Inkomoko’s contribution without assuming that…