DEPARTMENT Operations (SFR)
REPORTS TO Brandon Celli, Chief Inspector
LOCATION Southwest Florida (Cape Coral, North Port, Charlotte and Lee Counties)
CLASSIFICATION Non-Exempt, Full-Time
SALARY RANGE $46,000 – $60,000
ABOUT INSPECTED
Inspected is a fast-growing, tech-enabled platform revolutionizing remote inspections and permitting for the construction industry. We serve homebuilders, HVAC, solar, roofing, pool, and commercial and residential contractors across Florida, Texas, and Tennessee — with new markets coming soon.
We are one of South Florida’s fastest-growing companies with 100% growth for three consecutive years. Our proprietary platform, Permit Hub, is transforming a process that once took months into one that takes days. This is a high-energy, high-growth environment where every team member makes a real and visible impact on our customers and our mission. POSITION SUMMARY
The Inspection Tech is the operational backbone of Inspected’s Single-Family Residential (SFR) contractor accounts in Southwest Florida. This role coordinates scheduling, municipal registrations, and close-out requirements for projects on the Inspected platform, supports Inspectors in capturing the video and photos used for virtual inspections, and works with the Admin Team to get inspection reports to municipalities on time.
The right person is organized, personable, and unflappable — someone who keeps many projects moving at once, builds real relationships with builders and contractors, and spots problems before they become delays.
This role will support projects across Cape Coral, North Port, Charlotte County, and Lee County. WHAT YOU’LL DO
Core duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Scheduling, Registrations & Close-Out Coordinate the workflow of scheduling, municipal registrations, and close-out requirements for all projects on the Inspected platform
Manage multiple projects on a daily basis, keeping each one on track and on time
Work with the Admin Team to ensure timely delivery of inspection reports to municipalities
Inspection Support & Quality Control Support Inspectors in capturing video and photos used for virtual inspections
Ensure project requirements are met and compliant with inspection specifications, requirements, and company policies and procedures
Conduct periodic audits of jobs as required
Provide quality control and recommendations for how Inspected can improve across all facets of the business
Contractor Relationships & Customer Service Manage SFR contractor needs and partner with the Admin Team to provide flawless delivery
Build and maintain effective customer service relationships with contractors, exercising tact and courtesy at all times
Recognize, evaluate, and properly resolve unique problems or situations with contractors and municipalities
Help drive scale and profitability for the business through superior customer service
Administrative & Sales Support Provide administrative and documentation support for all SFR contractor activities, and maintain accurate and complete records
Support sales activities and other operational improvement initiatives as needed
WHAT YOU BRING
To perform this job successfully, the individual must meet the following qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required High school diploma or GED; minimum of one year of experience in administration, scheduling, customer service, or construction operations
Strong organizational skills with the ability to manage multiple projects and deadlines at once
Excellent written and verbal communication skills, with a professional and courteous approach to contractors and municipal staff
Detail-oriented, with the ability to keep accurate and complete records
Comfortable with technology, including smartphones, video…