- Pay
- $71–81k
- Where
- Florham Park, NJ · Dallas, TX · East Brunswick, NJ · Brea, CA · Kennesaw, GA
- Level
- Senior
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.
Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.
We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.
Why Insperity?
Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.
Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.
This position is responsible for providing support to the business including, but not limited to; intake, gathering, and documentation of functional business requirements, standard operating procedures, and process mapping for end-to-end workflows. Additionally, this position will help steer adoption results through testing system functionality, training development and delivery, communications, and change management. The Deployment & Enablement group provides key metrics and analysis to help identify trends and areas of opportunity for organizational improvement in leveraging technology investments.
Responsibilities:
· Participates in business and functional requirements gathering sessions with assigned departments.
· Maintains excellent customer service standards to ensure high satisfaction.
· Understands goals and objectives of leveraging a unified HCM platform and digital applications.
· Understands functional business requirements and process flows for assigned departments.
· Creates appropriate test flows and scripting for system integration testing and user acceptance testing.
· Performs appropriate integration, migration, and user acceptance testing for system functionality and usability.
· Collaborates effectively with other team members and departments.
· Creates and maintains training materials for user community as needed.
· Creates and maintains training materials for new hires.
· Creates and maintains functional business requirements and process maps.
· Facilitates training for end users within the digital ecosystem.
· Builds training plan that encompasses all learning vehicles and learning styles to flex with the user community.
· Creates and maintains standard operating procedures across the business within the digital footprint.
· Translates technical release notes into functional communications for user community.
· Creates and delivers organizational and business unit specific communication plans.
· Creates and delivers organizational communications in alignment with Insperity’s brand guidelines.
· Creates digital learning paths for the organization.
· Participates in process mapping discussions and documentation with the business.
· Establishes relationships with business leaders and digital champions on user experience.
· Creates responsive training needs plan.
·…