Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.
Quality Control Intern – Hardware
Bengaluru, Karnataka, India
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we're looking for exceptional talent to reimagine the way the world works.
Role Overview
The Quality Control Intern – Hardware is the checkpoint every recording rig passes through, in both directions. When rigs return from the field, you inspect their condition, run a functional check, and capture a short test recording that you review to confirm the cameras, footage, audio, and storage are all working. Before any rig goes back out, you give the final sign-off that it is field-ready.
This is a small role with an outsized impact: a rig that leaves your desk in a bad state means a Field Officer travels to a business, records for hours, and returns with unusable or missing data — a full day lost, and sometimes a burned business relationship. Your job is to make sure that never happens. Precision, consistency, and discipline are the whole game here.
What You'll Own
Nothing goes to field without your approval; nothing comes back without your inspection and log.
You are the last line of defense on rig quality before it reaches a business.
Key Responsibilities
1. Inbound Inspection (rigs returning from cities)
Receive rigs and accessories (cameras, SD cards, card readers, cables, mounts) as they return from the field
Check physical condition — damage, loose mounts, worn cables, cleanliness — and log it
Verify all issued components are present against the checkout record; flag anything missing
2. Functional QC & Test Recording
Power up each rig and confirm cameras open, storage is available, and the device is charged/charging correctly
Capture a short test recording and review it: cameras correctly aligned, footage clear and stable, audio present, timestamps correct
Confirm the SD card reads correctly, the previous session's data has been offloaded, and the card is cleared and ready for reuse
Only mark a rig "field-ready" once every check passes
3. Outbound Approval (clearing rigs for field)
Give the final go/no-go before a rig is handed to a Field Officer
Ensure the rig leaves fully charged, correctly configured, and with the right accessories
Sign off in the tracker so every field-ready rig is traceable to your check
4. Fault Handling & Escalation
Quarantine any rig that fails QC so it cannot accidentally go to field
Log the exact fault clearly (which component, what's wrong) and escalate hardware faults to the Hardware/IT team
Follow up so repaired rigs are re-checked before they re-enter circulation
5. Documentation & Discipline
Maintain clean, complete QC records in Google Sheets — every rig, every check, pass/fail, date/time, and reason
Keep the QC and quarantine areas organized and controlled
Follow the QC checklist exactly, every single time — no shortcuts, no assumptions
Skills & Requirements
Mandatory
Some technical or hardware familiarity — comfortable handling phones/cameras, SD cards, cables, and basic device settings
Basic computer knowledge; comfortable with Google Sheets
High attention to detail and accuracy
Discipline to follow a checklist the same way every time
Preferred
Exposure to device QC, hardware…