Job Summary
This is a highly strategic individual contributor role focused on shaping Insulet's next-generation product platforms and user experiences. The position blends systems architecture, human-centered design, product innovation, and technology development to solve complex challenges across hardware, software, UX, and medical devices. The ideal candidate is a multidisciplinary innovator who can identify unmet user needs, develop breakthrough concepts, influence product strategy, and work hands-on with technical teams to transform ideas into impactful solutions. Success in this role comes from thought leadership, creativity, technical expertise, and the ability to drive innovation that improves the lives of people living with diabetes.
Insulet is seeking an individual contributor to help shape the future of our product platforms and user experiences. This role is intended for a rare innovator whose impact comes from deep expertise, original thinking, and the ability to connect disciplines that are typically separated across organizations. Working at the intersection of technology, design, human needs, and product strategy, this individual will help define future platform architectures, identify breakthrough opportunities, and tackle the most challenging product development problems across the company. The successful candidate will be equally comfortable exploring unmet user needs, creating compelling product concepts, architecting system-level solutions, and working hands-on with technical teams to bring ideas to life. This position is designed for a highly influential thought leader whose contributions stem from exceptional technical, creative, and product-development capabilities.
Key Responsibilities:
Contribute to the vision, architecture, and definition of next-generation product platforms.
Partner with cross-functional teams to solve complex product, technology, and user-experience challenges.
Develop innovative concepts that integrate hardware, software, industrial design, and user experience into cohesive solutions.
Apply systems thinking to identify opportunities, constraints, risks, and tradeoffs across complete product ecosystems.
Conduct and synthesize user-centered and ethnographic research to uncover latent customer needs and opportunities for innovation.
Influence product direction through insight, prototyping, concept generation, and technical rigor.
Create compelling visualizations, concepts, prototypes, and narratives that help teams align around future product visions.
Collaborate closely with engineering, human factors, design, product management, clinical, and business teams.
Generate intellectual property, invention disclosures, and novel approaches to difficult product challenges.
Serve as a trusted resource for the company's most critical and complex innovation efforts.
Basic Requirements:
Bachelor's degree in engineering, Product Design, Human Factors, Industrial Design, UX/UI Design, or a related field.
Proven experience in multidisciplinary product development, ideally involving hardware, software, and user experience.
Strong systems-thinking ability with experience defining product architectures and solving complex technical challenges.
Experience translating user needs into innovative product concepts and solutions.
Ability to collaborate effectively across engineering, design, product management, clinical, and business teams.
Experience with prototyping, concept development, and iterative product development.
Strong communication, visualization, and storytelling skills to influence stakeholders and drive alignment.
Demonstrated ability to work independently, navigate ambiguity, and lead through expertise rather than formal authority.
Preferred Qualificatio ns
Advanced degree (MS, PhD, or equivalent) in Engineering, Design, Human Factors, Innovation, or a related discipline.
Experience in medical device development, healthcare technology, or regulated industries.
Expertise in systems…