Intelligent Change creates products that help people live more intentional, fulfilling lives.
We are the company behind the Five Minute Journal, Productivity Planner, Life Designer Journal, Get Closer and a growing collection of products used by millions of people around the world.
Our ambition is much bigger than selling journals.
Our mission is to positively impact 1% of the world's population, 80 million people , by creating products, experiences and ideas that help people change their lives.
We are now looking for one of the most important hires in the company's next chapter:
A Head of Operations / Integrator who can turn vision into execution.
The Role
You will work directly with our Founder & CEO, Alex Ikonn, as his operational counterpart.
Alex is strongest in vision, product, brand, storytelling, partnerships, creative direction and seeing opportunities before they are obvious.
Your strength should be taking that vision and making it happen.
You will own the operating system of Intelligent Change: priorities, people, accountability, execution, numbers, meetings, systems and follow-through.
Think of this as a Visionary + Integrator partnership .
You don't need Alex to become more operational.
You need to make the company operationally excellent around him.
This is not a traditional Head of Operations role where you simply oversee logistics and processes.
You will be helping run the company.
What You Will Own
1. Turn vision into execution
Take ideas, conversations and strategic priorities and translate them into:
clear objectives
owners
timelines
KPIs
budgets
next actions
accountability
At any moment, the team should know:
What matters most? Who owns it? Where are we against plan? What's blocked? What happens next?
2. Run the operating rhythm
Build and own a simple company operating system including:
annual and quarterly priorities
weekly leadership meetings
KPI dashboards
project accountability
decision tracking
forecasting
resource allocation
performance reviews
clear escalation paths
We want fewer meetings, clearer decisions and dramatically better follow-through.
3. Lead the team
You will become the person responsible for making the leadership team function as one company rather than a collection of departments.
That means:
setting expectations
creating accountability
coaching leaders
identifying gaps
resolving cross-functional issues
improving communication
helping hire exceptional people
addressing underperformance quickly and constructively
You should be comfortable being both highly supportive and highly demanding.
4. Own operational performance
You should understand the commercial engine of the business, not just operations.
Intelligent Change operates across:
DTC / Shopify
Amazon
wholesale and retail
international distribution
product development
inventory and supply chain
partnerships and collaborations
digital products
You don't need to personally execute every function.
You do need to understand how they connect and make sure the whole machine works.
5. Create financial discipline
You will work closely with finance and the CEO to make sure decisions translate into profitable growth.
You should be comfortable with:
P&Ls
budgets
contribution margins
inventory
cash flow
forecasts
hiring ROI
departmental spending
scenario planning
We want someone who naturally asks:
What is the return? What is the opportunity cost? What happens if we don't do this?
6. Simplify the business
We don't believe scaling means adding endless people, meetings, software and complexity.
Quite the opposite.
Your job is to continually ask:
How can we make this simpler?
Simpler systems.
Fewer priorities.
Clearer ownership.
Better tools.
Smaller, stronger teams.
More output.
7. Build an AI-first company
We believe the next generation of great companies will operate very differently.
AI should not be a side project.
It should become part of how the company thinks and operates.
You should be excited about using AI to improve:
decision…