Agency:
Flywheel
Job Function:
Consulting
Job Subfunction:
Business and Change Consulting
Job Description:
The role of a Director is to lead & action consulting deliverables, vision, and strategy for our more than 600 brand, retailer, and service provider clients across the globe. You will be responsible for people development, managing ways of working, and ensuring that the delivery of our consulting engagements exceeds client expectations. You will work closely with colleagues across the consulting team and be a thought leader within the organization.
What You Will Do:
○ Client Support -
o Lead multiple complex client projects & engagements from the initial client question to ideation, planning, scheduling, research and final delivery
o Manage multiple project teams – coaching high performance through clear robust planning and delivery processes, coaching & mentoring on research, and providing feedback on the team's work
o Provide actionable insight for clients on future strategies, tied to client's core business objectives, structure and measurements, and identify potential growth opportunities and necessary capabilities for growth
o Lead presentation research to clients virtually (through webinars & videoconferences) and in-person (at briefings/speeches, workshops and company-led events) as well as facilitation of exercises / discussion at workshops
○ Business Development -
o Meet or exceed established revenue, contribution margin, & business development goals for the consulting team
o Proactively generate business development opportunities across multiple strategic clients by building relationships at the senior level and recommending projects based on identified needs of clients
o Translate thought leadership and innovation to conceptualize and drive new solutions / service offerings and take them to market.
○ Team / People Development -
o Lead development, retention, and expansion of the team - setting KPIs, providing coaching and measuring performance / capacity
o Drive thought leadership to ensure we stay ahead of the most important global industry trends & strategic initiatives
○ Operations Development -
o Define and shape consulting delivery best practices and team ways of working
o Collaborate with other members of the consulting leadership team to effectively deploy consulting resources to deliver projects with excellence, while managing and optimizing capacity and utilization
This list is not exhaustive and there may be other activities you are required to deliver.
Who You Are:
○ Qualified to MBA level or equivalent work experience
○ An experienced professional services individual with a proven track record of supporting sales engagements
○ Minimum 6 years of experience in FMCG, Retail, or Consulting sectors with specific focus on Digital Commerce
○ Demonstrated success having led consulting engagements and/or strategic projects to senior stakeholders
○ Deep expertise in digital commerce, retailers’ strategies and manufacturer/retailer ways of working
○ Very strong presentation and story-telling skills
○ Effective communication skills (written & verbal) in order to deliver to senior audiences with authority
○ Excellent client management skills - Builds professional relationships with client stakeholders,
○ Experienced in people management, supporting individuals’ career development & growth on your team
○ Strong data and insights capabilities, with the ability to translate data into actionable recommendations
○ Strong planning & organization skills, able to effectively manage resources and deliver on-time, on-scope
○ Strong analytical skills, able to derive insights from primary and secondary research in order to provide opinions and suggestions to support the business, and develop results into actionable insights
160-200k
To the extent permissible by local law,…