Agency:
Olixir
Job Function:
Account Management and Growth
Job Subfunction:
Account Management
Job Description:
Senior Account Director
Who are we?
OLIXIR is a next‑generation healthcare agency, created by uniting FCB Health London and McCann Health London as part of Omnicom Health’s evolving European structure.
By bringing our teams together and combining our strengths, we’re building something entirely new: a more agile, more connected, and more ambitious partner for healthcare brands. OLIXIR blends award‑winning creative excellence with deep scientific expertise, strategic thinking that drives meaningful brand growth, and fully integrated production at scale. We’re also unlocking new innovation opportunities, powered by AI and future‑focused ways of working.
While our name is new, our people, values, and commitment are not. You’ll find the same trusted teams, the same high standards, and the same passion for creating work that makes a real difference to patients and healthcare professionals, alongside new possibilities to grow, innovate, and shape what’s next.
OLIXIR is built for the future of healthcare communications - and this is just the beginning.
Job summary:
Working closely with Business Unit Lead, you will lead the strategic development of the brand/s to deliver engaging and creative work for our clients, building strong partnerships with clients and deliver inspiring leadership for the team.
Job responsibilities:
Client Management/Relationships:
Principal and strategic client business partner for designated clients
Continue to cultivate relationships with senior clients
Continue to act as strategic client business partner, acting as their trusted advisor
Constantly look for ways to build and improve the client relationship (e.g. face-to-face meetings, value added projects)
Provide concrete understanding of client internal stakeholders, and partner with client on how to manage these relationships to deliver success
Lead client calls and oversee weekly status reporting
Business Acumen:
Ownership of agency capabilities and outputs
Confident in selling-in agency work
Identify opportunities to showcase other agency expertise to client e.g. expert team, social science etc.
Proactively identify opportunities for agency partnerships across the network
Work with strategy and creative leads to provide proactive solutions to client challenges
Ensure you and your team are ahead of the client in terms of marketing, media, strategy, creative, data, and technology
Financials:
Oversee and drive scope conversations (with PM)
Provide direction and guidance to team on managing finances
Alongside the Project Manager/Project Director, oversee forecasting and revenue, keeping senior leadership informed of any issues/significant changes
Work with senior leadership to start to recognise iTBG and growth targets
Day-day Delivery:
Ownership and oversight of agency deliverables/outputs
Ensure kick-off meeting is in place for all projects. Lead the meeting, providing clear direction and ensuring clarity on expectations, and R&Rs
Work with PD to ensure agency processes are followed
Review and input into written briefs
Initiate ideas and creative solutions above and beyond what is being asked to solve client business challenges
Able to critically assess work and make recommendations to improve and push boundaries
Take ownership in managing issues and seek solutions, escalating when required
Provide direction and guidance to team on managing timelines/deadlines
Ensure wash-up is in place for all projects and learnings applied to future work
Attendance of weekly resource planning, helping PM to ensure all bookings are in place. Helping overcome issues/complications and escalating where necessary
Business Development:
Proactively drive organic growth, working with team to leverage opportunities and develop proposals
Act as lead for new business pitches
Leadership and Direction:
Provide clear direction and inspiring leadership for designated…