Who we are
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.
We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.
The team you will be part of
The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.
The part you will play
We’re looking for a proactive and experienced Livestream Team Lead to oversee our livestreaming operations and lead a high-performing team of Livestream Hosts across our portfolio of brands.
In this role, you will be the operational backbone of our livestreaming channel—driving host performance, streamlining daily broadcast schedules, optimizing live commerce execution, and ensuring our brand partners achieve maximum audience reach and sales conversion.
As a Livestream Team Lead, you will take charge of
Team Leadership & Coaching: Manage, mentor, and train a roster of Livestream Hosts. Conduct regular performance reviews, monitor live broadcast quality, and provide constructive feedback on engagement techniques, brand compliance, and salesmanship.
Scheduling & Operations Management: Oversee end-to-end operational planning, including host shift scheduling, studio/equipment readiness, and platform setup across key e-commerce channels (such as TikTok Shop, Shopee, and Lazada), ensuring coverage for peak shopping hours and weekends.
Show Flow & Commercial Execution: Collaborate with brand managers to review promotional mechanics, product line-ups, and live-exclusive vouchers. Guide hosts on product demonstration scripts, interactive games, giveaways, and call-to-action strategies to maximize GMV and audience retention.
Onboarding & Training Modules: Develop structured onboarding playbooks, objection-handling scripts, and platform feature guidelines to quickly bring new hosts up to speed.
Performance Tracking & Reporting: Monitor real-time livestream analytics (viewer retention, engagement rate, click-through rate, conversion rate, and revenue), identifying actionable insights to continuously refine hosting strategies and broadcast formats.
Host Stand-in & Quality Control: Step in as a host or co-host during high-priority campaign days (e.g., mega-sales, 11.11, double-digit days) or operational emergencies when necessary.
What we are looking for - the ideal profile
Prior experience in e-commerce, digital live-selling, or social commerce operations; direct experience as a livestream host or studio producer is highly preferred.
Proven track record in managing teams, coordinating schedules, and mentoring talent in a fast-paced environment.
Strong familiarity with the operational and backend tools of major livestreaming platforms (e.g., TikTok Creator Center / Seller Center, Shopee…