- Pay
- $80–105k
- Where
- Alhambra, CA · Monroe, WA · Lake Stevens, WA · Everett, WA · Snohomish, WA · Mukilteo, WA · Lynnwood, WA · Edmonds, WA · Poway, CA · Oceanside, CA · Mill Creek, WA · Marysville, WA · Bothell, WA · Escondido, CA · Carlsbad, CA · Walnut Creek, CA · Castro Valley, CA · Hollywood, CA · Sunnyvale, CA · Burbank, CA · Beverly Hills, CA · Santa Ana, CA · Boulder City, NV · Santa Clara, CA · Concord, CA · Spring Valley, NV · Irvine, CA · Anaheim, CA · Winchester, NV · Upland, CA · San Dimas, CA · Sunrise Manor, NV · Paradise, NV · Los Angeles, CA · Norco, CA · Pahrump, NV · Diamond Bar, CA · Chino, CA · Vancouver, WA · Charter Oak, CA · Santa Barbara, CA · San Diego, CA · Sacramento, CA · San Jose, CA · Long Beach, CA · Fresno, CA · San Francisco, CA · Rancho Cucamonga, CA · Bakersfield, CA · Pleasanton, CA · Pasadena, CA · Ontario, CA · Pomona, CA · Pedley, CA · Glen Avon, CA · Claremont, CA · Apple Valley, CA · Las Vegas, NV · Montclair, CA · La Verne, CA · Chino Hills, CA · Mission Viejo, CA · Redmond, OR · Gresham, OR · Grants Pass, OR · Union City, CA · Bend, OR · Glendale, CA · San Lorenzo, CA · Tualatin, OR · Springfield, OR · Oregon City, OR · Lake Oswego, OR · Milpitas, CA · Keizer, OR · Livermore, CA · Beaverton, OR · Hayward, CA · Aliso Viejo, CA · West Linn, OR · Medford, OR · San Ramon, CA · Albany, OR · Fremont, CA · Fairview, CA · Ashland, CA · Newark, CA · Tigard, OR · Dublin, CA · McMinnville, OR · Danville, CA · Corvallis, OR · Cherryland, CA · Alamo, CA · Barstow, CA · Temple City, CA · Taft, CA · Simi Valley, CA · Thousand Oaks, CA · Spring Valley, CA · San Marino, CA · Reno, NV · Tustin, CA · South El Monte, CA · Sierra Madre, CA · Santa Maria, CA · San Juan Capistrano, CA · Enterprise, NV · Henderson, NV · Westlake Village, CA · South Pasadena, CA · Santa Paula, CA · San Gabriel, CA · San Clemente, CA · Rancho San Diego, CA · Oxnard, CA · Lemon Grove, CA · Lake Forest, CA · Laguna Hills, CA · Laguna Beach, CA · La Cañada Flintridge, CA · Imperial Beach, CA · Fillmore, CA · Camarillo, CA · Rosemead, CA · Newport Beach, CA · Monrovia, CA · North Las Vegas, NV · Lompoc, CA · Laguna Woods, CA · La Presa, CA · Spokane, WA · Dana Point, CA · Costa Mesa, CA · Chula Vista, CA · Bostonia, CA · Hillsboro, OR · Rancho Santa Margarita, CA · Bellevue, WA · Port Hueneme, CA · Eugene, OR · National City, CA · Monterey Park, CA · Laguna Niguel, CA · La Mesa, CA · El Cajon, CA · Coronado, CA · Bonita, CA · Tacoma, WA · Altadena, CA · Santee, CA · Moorpark, CA · Seattle, WA · Lakeside, CA · Isla Vista, CA · Westminster, CA · West Lake Stevens, WA · Goleta, CA · El Monte, CA · Carpinteria, CA · Portland, OR · Arcadia, CA · Remote · Remote
- Level
- Mid
Job Description:
Work Mode: May vary by location
Location: May vary based on business need
Book Focus: Generalist, Construction and/or Entertainment - may vary based on business need
Opportunity Areas: Account Manager | Senior Account Manager
FUTURE OPPORTUNITY NOTICE
This posting is part of our talent pipeline. While an immediate opening may not be available, we welcome applications from candidates interested in future opportunities with IOA. If your experience aligns with the types of opportunities described, we encourage you to apply and join our talent pipeline. Our Talent Acquisition team may reach out as opportunities become available that align with your background and interests, or to schedule a general introductory conversation ahead of an active opening. Organizational needs may shift, so outreach timing may vary and could be immediate.
About These Opportunities
We're always interested in connecting with experienced [talent area] professionals for future opportunities across our West Coast teams. Depending on your experience, interests, location, and business needs, opportunities may include Account Manager and Senior Account Manager positions.
Potential Opportunities May Include:
Account Manager
Technical Competence : Maintain technical competence and industry expertise.
Team Leadership : Direct daily activities of the account management team.
Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management : Manage policy expirations and renewals.
Renewal Process : Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable : Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance : Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Senior Account Manager
Technical Competence: Maintain a high degree of technical competence and industry expertise.
Team Leadership: Direct daily activities and workflow of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
What We're Looking For
Relevant experience within the applicable job family or talent area
Strong service, collaboration, and relationship-management skills
Knowledge of the core responsibilities, tools, and practices associated with the potential opportunities
Strong communication, organization, and problem-solving capabilities
Appropriate education, credentials, licensing, or certifications based on the opportunity
Experience level and areas of expertise will help…