Commercial Solutions Excellence Centres (CSEC) Mission
CSEC is a global function that will centralize global delivery across key commercial offerings and will be the engine powering the future of our global Commercial Solutions. By centralizing global and regional teams, we are unlocking scale to deliver quality, efficiency, and innovation—shaping the next generation of solutions for our customers. Our mission is clear: to combine diverse talent with automation and AI to accelerate commercial excellence worldwide. We will actively partner with regional business unit leadership teams to foster strong collaboration, optimize the delivery model by combining local and global centres, and improve delivery performance.
Job Overview
This role leads Advisory delivery teams internationally within CSEC, managing Workday processes, staff, team culture, social events, and performance development. As Delivery leader on multiple projects, ensure strong client satisfaction, project outcomes, and effective teamwork in collaboration with DTAS senior staff. The position upholds quality standards, provides coaching, coordinates training, and requires deep expertise in at least one consulting area (Commercial Strategy & Transformation, Asset & Portfolio Strategy, Value and Access, Medical Strategy, AI & Advanced Analytics, Integrated Digital Health) for enhanced project results and clear client communication.
Key Responsibilities
Office and People Management
Line manager to the CSEC HQ Advisory team within one or more offices. Current offices are located in Europe, United States, Mexico and India.
Manages office communication (within team and to senior leadership) and team engagement through internal meeting co-ordination (e.g. monthly townhalls)
Responsible for HR and Workday activities linked to line management responsibilities including recruitment, managing individuals performance in collaboration with the individuals DL (Development Leader), and take talent management actions in collaboration with HR, and all related Workday processes
Actively mentors and coaches the team
Leads individual discussions on performance, compensation, bonus and career options.
Works with global and regional Advisory leadership to manage local headcount, grade distribution, and attrition for effective headcount planning.
Responsible for team performance management, including annual reviews in collaboration with Advisory leadership and Development Leads (DLs).
Mentors, coaches, and shares subject matter expertise with the team to help develop individuals and capabilities that support career development.
Supports the implementation of new innovative tools / AI tools to drive increased productivity, efficiencies or quality in delivery, including facilitating the piloting of tools within projects and providing feedback to developers.
Foster a positive culture of accountability, collaboration, inclusion, and continuous learning, with regular attendance in the office.
Project Delivery
Leads multiple projects, in collaboration with DTAS Advisory seniors.
Ensures client materials, reports, and presentations are consistently high quality and insightful, delivering all or significant portions of findings to client while balancing resource considerations.
Balances revenue and resource considerations to achieve commercial objectives for CSEC, while supporting DTAS goals such as profitability and competitiveness.
Ensures team utilization aligns with budget and timelines, proactively escalating risks to DTAS and driving solutions such as scope extensions where required.
Prioritizes tasks and objectives effectively, managing time and resources appropriately, setting realistic deadlines, and preparing contingency plans.
Identifies innovative ways to delivery projects with increased quality, efficiencies or productivity.
Maintains accountability for client satisfaction and the delivery of high-quality, value-added outcomes in collaboration with DTAS team.
Demonstrates high level…