With approximately 70,000 employees in more than 100 countries, IQVIA is in a truly unique position to be able to support companies seeking to improve real-world patient outcomes and enhanced clinical trial outsourcing through treatment innovations, care provision and access. With a broad range of healthcare information, technology and service offerings, IQVIA provides solutions that span clinical to commercial, bringing clients an exceptional opportunity to realize the full potential of innovations and advance healthcare outcomes.
Role Purpose
Within the Finance Department and in partnership with the sales teams, the Sales Administrator's mission is to secure revenue recognition.
The Sales Administrator's mission is critical in order to reduce the Unbilled (accruals), improve the quality of the invoicing and thus improve the DSO. It´s a key role for the organization and to support our Sales activity.
The Sales Administrator is a real partner of commercial services in order to improve quality and efficiency of opportunities/ Billing Notification Forms/ information collection.
Key Responsibilities
Sales Order & Contract Administration
Create, maintain, and update sales orders, BNFs, credit memos, and related records in CRM and SAP
Ensure contractual terms, pricing, billing models, and revenue allocation are accurately reflected in systems
Support Statement of Work (SoW) and contract setup in coordination with Sales and Contracting teams
Order‑to‑Cash & Billing Readiness
Prepare orders for billing and ensure completeness and compliance prior to invoicing
Support billing execution, including resolution of standard exceptions and corrections
Assist with pass‑through, intercompany, and billing model‑specific requirements (fixed fee, time & materials, milestones)
Acquisition & Change Support
Support acquisition Go‑Lives by assisting with data setup, validation, and post‑Go‑Live stabilization
Help manage increased exception volumes during system cutovers and process transitions
Follow standardized processes and guidance defined by Sales Admin leadership and Finance
Stakeholder & Process Support
Act as an operational interface between Sales, Finance, Contracting, and Systems teams
Participate in pipeline calls or operational meetings as required and update systems accordingly
Maintain documentation, trackers, and shared repositories to ensure data accuracy and audit readiness
Continuous Improvement & Controls
Identify recurring issues and escalate process gaps or data quality concerns
Support process improvements, standardization, and automation initiatives under guidance of senior team members
Comply with internal controls, segregation of duties, and audit requirements
Scope & Complexity
Supports multiple profit centers and customers , including strategic and acquired accounts
Operates across CRM, SAP, PSA, and supporting tools
Handles moderate transaction volumes with defined procedures and escalation paths
Works under tight timelines, particularly during month‑end and quarter‑end close
Requires accuracy, attention to detail, and ability to manage operational priorities
Required Qualifications
Fluent in french and english
Bachelor’s degree in Business, Finance, Administration, or related field (or equivalent experience)
0–3 years of experience in Sales Administration, Sales Operations, Finance Operations, or Customer Support
Strong attention to detail and data accuracy
Proficiency in Microsoft 365 tools (Excel, Outlook, Teams, SharePoint)
Ability to follow defined processes and work effectively in a fast‑paced environment
Preferred Qualifications
Experience with SAP, Salesforce (SFDC), PSA, or similar CRM / ERP systems
Exposure to Order‑to‑Cash, billing, or contract administration processes
Experience supporting multi‑entity or acquisition environments
Proficiency in English; French is a strong asset for France‑aligned roles
Behavioral Competencies
Service‑oriented and collaborative mindset
Strong organizational and time‑management…