ABOUT IRIS
IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.
We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.
As Manager, IT Business Operations, you'll support the Senior Director, Managed Technology & IT Business Operations in the day-to-day coordination and delivery of Global IT's PMO, supplier management and M&A activity. You'll provide the operational structure, planning, governance, analysis and follow-through needed to keep agreed initiatives progressing and stakeholders informed while ensuring governance, reporting and supplier activities run seamlessly.
This is a highly visible role at the heart of technology transformation, where you'll help deliver acquisition integrations, divestments, supplier governance and portfolio management activities that support business growth and operational excellence.
The Role
This Level 5 Manager role supports the Senior Director, Managed Technology & IT Business Operations in the day-to-day coordination and delivery of Global IT's PMO, supplier management and M&A activity.
The role provides the operational structure, planning, governance, analysis and follow-through needed to keep agreed initiatives progressing and stakeholders informed.
The role manages assigned workstreams and routine supplier and governance activity within agreed plans, policies and delegated authority.
Overall accountability for M&A and divestment strategy, transaction decisions, major commercial negotiations, investment priorities and material financial commitments remains with the Senior Director and relevant executive stakeholders.
The role is expected to identify issues early, develop options and recommendations, and escalate decisions requiring senior judgement.
Key Responsibilities
M&A Integration & Separation Delivery
- Coordinate the day-to-day delivery of assigned IT workstreams for acquisitions, integrations, divestments and separations, working to the strategy, scope, priorities and governance agreed by the Senior Director and transaction leadership.
- Support the handover from technology due diligence into Day 1, integration or separation planning by maintaining actions, assumptions, dependencies and outstanding information.
- Apply the agreed due diligence checklist, Day 1 checklist and standard workstream structure across infrastructure, applications, security and compliance, data, service management, contracts and suppliers, and organisation and people.
- Maintain integrated plans, RAID logs, decision records and status reporting, following up with workstream owners and escalating material risks, delays, costs or scope issues.
- Prepare steering updates, analysis and decision papers for review by the Senior Director and relevant governance forums.
- Coordinate technology inputs to Transition Services Agreement schedules and track delivery against agreed obligations and exit plans, without holding authority for legal, strategic or financial approval.
- Capture lessons learned and recommend practical improvements to the PMO and M&A playbooks for approval.
Vendor & Contract Administration
- Manage routine day-to-day supplier activity and lower-value renewals within agreed parameters, escalating strategic suppliers, material risks and negotiations requiring Director involvement.
- Coordinate supplier reviews, actions and service improvement activity, ensuring agreed follow-ups are recorded and progressed by the appropriate owners.
- Prepare Statements of Work, renewal information and commercial comparisons for review and approval by authorised stakeholders.
- Maintain accurate records of contract dates, spend commitments, obligations, notice periods and…