PERSEC Specialist I – Personnel Security Operations
Location: Hybrid; Remote
Work Authorization: U.S. Citizenship required
Position Summary
The PERSEC Specialist I is responsible for executing high-volume personnel security actions in support of client employees. This role focuses on onboarding, briefings, visit requests, and personnel record management within DISS and related systems to ensure timely and accurate processing of personnel security requirements.
Key Responsibilities
Personnel Processing & DISS Management Update and maintain personnel security data and records within DISS, NBIS and internal systems (e.g., Security Control)
Support clearance processing activities, including onboarding, reinvestigations, and terminations
Assist with DISS reporting requirements and personnel record accuracy
Provide eApp support, login assistance, password resets, and applicant guidance throughout the security questionnaire process.
Assist client applicants with eApp submission requirements and provide guidance on completing security questionnaires in accordance with established procedures.
Employee Security Actions Conduct employee briefings, debriefings, and indoctrinations
Perform in-processing and out-processing for client personnel
Support annual and initial security briefings in accordance with requirements
Provide eligibility and status updates based on DISS or NBIS notifications
Verify personnel eligibility, access, and clearance status utilizing DISS, NBIS, and other authorized systems.
Assist clients with DISS, NBIS, and related personnel security system account access issues and escalation procedures.
Visit Requests & Access Coordination Submit and manage visit requests using DISS, and other required systems to include paper VARs
Coordinate access requirements for client personnel as directed
Client Support Follow established directives, regulations, and program requirements as directed by client FSOs or leads
Assist Facilities and PMO/Compliance teams with documentation support as needed
Maintain accurate personnel-related records across systems
Receive, track, and resolve personnel security requests through the organization's ticketing and service management platform.
Internal Support Execute work in accordance with established workflows, SOPs, directives, and program requirements
Escalate actions that require deeper review or specialist judgment to the PERSEC 2 coworkers or PERSEC 1 Lead as required
Assist other pillars teams as needed
Maintain accurate training records and briefing materials in internal systems
Performance Expectations Execute high-volume personnel transactions with speed and accuracy
Maintain up-to-date and audit-ready personnel records in DISS
Meet turnaround times for onboarding, visit requests, and briefings
Support consistent, compliant personnel security operations
Qualifications
Required Minimum one (1) year of administrative, help desk, customer service, personnel security, industrial security, or related experience.
One (1) year or more of personnel security, industrial security, facility security, or related security experience.
High School Diploma or General Educational Development (GED).
Must be able to obtain and maintain a Secret Clearance.
Strong organizational skills with the ability to manage multiple tasks, maintain accurate records, and meet deadlines.
Demonstrated experience using a ticketing and service management platform (e.g., HaloPSA or similar) to manage service requests, document activities, communicate with clients through the system, and ensure timely and accurate resolution of issues.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
Ability to learn and apply government security regulations, policies, and procedures.
Must complete required CDSE/STEPP training within designated timeframes, including: FSO Program Management for Possessing Facilities curriculum (within 6 months of employment)
Establishing an Insider Threat Program…