Are you an experienced HR professional who enjoys supporting leaders and employees through complex people matters? Do you bring sound judgment, practical advice and the ability to balance advisory responsibilities with hands-on HR work? Are you energized by finding better ways to work and improving processes?
If so, we would like to hear from you.
A Little About Us
ISL's Human Resources team partners with leaders and employees across our offices to build the people practices, leadership capability and organizational capacity needed to support ISL's continued growth.
Our team works across employee relations, talent acquisition, employee development, total rewards, HR systems and workforce planning. We are continuing to evolve how HR supports the business, with a focus on practical solutions, strong partnerships, consistent practices and processes that can scale as ISL grows.
The key to our team's success is:
Partnership: We work closely with leaders to understand the business context behind people decisions and provide practical advice that helps them move forward confidently.
Judgment: People matters are rarely one-size-fits-all. We balance employee experience, consistency, risk, legislation and business needs when determining the right approach.
Collaboration: Our HR team works closely together and with leaders, Payroll, IT and other corporate services teams to ensure work moves effectively across the organization.
Continuous Improvement: We are always looking for ways to simplify processes, make better use of our systems, reduce unnecessary manual work and make HR easier for leaders and employees to navigate.
Development: We believe in sharing knowledge and building capability across the team. Senior team members are encouraged to coach others and help strengthen the overall HR function.
A Little About You
You are a trusted HR advisor who is comfortable working directly with leaders and employees on sensitive and sometimes complex matters.
You use sound judgment and know when you can move something forward independently and when a matter needs to be escalated.
You bring empathy and professionalism to employees navigating health, leave and life events, while keeping the process on track.
You enjoy the variety of a broad HR role and can move easily between advisory work, case management and day-to-day operations.
You are organized and detail-oriented, and you manage multiple priorities without losing sight of follow-through.
You naturally look for ways to simplify processes, improve workflows and cut work that does not add value.
You build strong relationships and communicate clearly, whether you are speaking with an employee, manager, senior leader or member of the HR team.
You are curious and interested in understanding both the people issue and the broader business context behind it.
Your application should show us:
Approximately 7 to 10+ years of progressive Human Resources experience in an advisory or generalist role.
Experience with benefits administration, including enrolments, and working with providers or third-party administrators.
Experience managing leaves of absence, short- and long-term disability claims, workplace accommodations and return-to-work plans.
Experience advising leaders on employee relations matters, including performance management, attendance, workplace concerns and terminations.
Working knowledge of Canadian employment legislation; experience across multiple provinces or territories is an asset.
Strong written communication, documentation and case management skills.
Comfort working with human resources information system (HRIS) platforms and employee data; Dayforce experience is an asset.
Post-secondary education in Human Resources, Business or a related discipline, or an equivalent combination of education and experience.
A Chartered Professional in Human Resources (CPHR) designation, or progress toward one, is an asset.
Experience within a professional services, consulting, engineering or…