WHY JOIN IVO?
Contracts are the oldest business technology in human history. They allow us to collaborate: they define what we promise each other, how we work together, and what happens when things go wrong.
Ivo builds AI products that helps companies like Meta, Uber, IBM, Intel, DoorDash, Mitsubishi Electric, and Coinbase solve their most difficult contracting problems. We think that large language models have created an opportunity to fundamentally change how businesses collaborate with each other.
At Ivo you will work on challenging problems with colleagues who have high standards for each other, move fast, and care deeply about their craft.
THE OPPORTUNITY
Contracts shape how enterprises win customers, buy technology, work with partners, and manage risk. But reviewing them and finding the answers inside still takes too much expert time—slowing decisions across the business. Ivo is building AI that helps legal teams review and negotiate contracts, apply company standards, and turn agreements into actionable intelligence. Our ambition is bigger than making legal work faster: we’re building toward becoming the system of record for how enterprises work with contracts.
As Enterprise Account Manager, drive the growth of AI solutions within large enterprise clients. You’ll own renewals and expansion across major accounts, helping customers realize value and extend it across their businesses. You’ll build relationships beyond the original buyer, uncover opportunities with new teams, and grow adoption of Ivo’s expanding product portfolio—connecting each solution to a real business need. With customers like Meta, Uber, IBM and Intel, and ARR up sixfold in the last 12 months, there’s strong momentum and a playbook still to shape. You’ll help turn that opportunity into lasting, enterprise-wide partnerships.
WHAT YOU’LL OWN
- Take full ownership of Ivo’s largest customer relationships. Develop and manage named accounts from prospecting to contracting across the business units. Own the commercial health, renewals, and expansion of your accounts, with the judgment and accountability to move them forward without waiting for a playbook. Build a clear view of each customer’s business, the value they’re realizing, and what stands between today’s relationship and a broader partnership. Turn that understanding into an account strategy with concrete priorities, owners, and next steps—and stay close enough to the details to make it happen.
- Build relationships that create value across the organization. Earn trust with day-to-day legal users, business leaders, executive sponsors, and budget owners, then extend those relationships into the teams whose work depends on contracts. Understand what each stakeholder is trying to achieve, where their priorities intersect, and where they differ. You’re not collecting contacts: you’re building a network of people who see a meaningful role for Ivo in their business and can work together to make it real.
- Bring the right people into the conversation at the right time. Understand how decisions actually get made: who champions change, who controls budget, who needs technical confidence, and who can block execution. Know when to deepen discovery, involve a Solutions Architect or Legal Engineer, equip a champion, or bring executives together around a strategic decision. Give every participant the context and preparation to contribute, anticipate approval requirements, and resolve dependencies before they become last-minute obstacles.
- Be deeply analytical about where value is—and where it could be. Partner with CSMs, who lead adoption, to connect usage patterns and customer outcomes with the account’s business priorities. Look beyond headline metrics to understand which teams are benefiting, where workflows still break down, and why promising use cases have not gained traction. Test your assumptions with customers, quantify opportunities where the evidence supports it, and distinguish genuine readiness to…