Job Title:
Leadership Development Facilitator
Department:
Human Resources
Country:
United States of America
State/Province:
Arkansas
City:
Lowell
Full/Part Time:
Full time
Job Summary:
Under routine supervision, this position is responsible for the operation of foundational training development programs and/or implementation of programs with a focus on professional skills for managers, advanced learning content, and/or onboarding. The incumbent fosters relationships with cross-functional teams to drive engagement and retention while promoting a "people-first" environment. This position provides guidance to junior team members and acts as the primary point of contact for their assigned program(s). This position may deliver training programs in multiple locations across the country.
Job Description:
Key Responsibilities:
Prepare and deliver training based on regulatory, compliance, technical and/or professional needs to various employee audiences both virtually and in person
Integrate classroom training with diverse, real-world, business-specific situations to drive learning outcomes
Coordinate and implement curriculum development through assessing needs and effectiveness, reviewing feedback with a variety of methods, modifying programs, and partnering with other training development teams to align online training modules
Manage all preparation and participant logistics for classroom, virtual classroom, and eLearning courses including, but not limited to, contacting training attendees, accommodations, distribution of materials, enrollment tracking, and arranging guest presenters
Provide guidance on training and development opportunities to assist employees in meeting their career objectives
Conduct engaging sessions to connect employees to our organization’s structure and mission
Assist employees, in conjunction with appropriate teams, with understanding and enrolling in company benefits programs and additional resources; follow-up with course attendees for additional support on maximizing company perks as needed
Partner with internal teams to enhance processes and ensure employees are trained on applicable regulations, requirements, and ethical standards
Facilitate training on software systems, tools, and applications used within the organization, ensuring that employees are proficient in using these resources effectively
Meet with assigned clients to create, modify, and/or distribute training materials; identify opportunities to expand training programs
Mentor and onboard junior team members; serve as the primary point of contact for program inquiries
Qualifications:
Minimum Qualifications:
Bachelor's degree in Human Resources, Business/Business Management, Communications, Instructional Design, or a related field of study with 2-3 years of related experience and/or military equivalent OR 5 years combined relevant experience, education, or training
AND Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
Ability to accurately analyze situations and reach productive decisions based on informed judgment
Experience with public speaking and giving presentations
Ability to work with a variety of individuals and groups in a constructive and collaborative manner
Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
Preferred Qualifications :
Experience with facilitating classroom learning and developing learning content
Ability to establish and maintain relationships with clients, vendors, and peers
Ability to manage multiple, competing priorities
Ability to work individually or as part of a team
Experience conducting needs assessments
Ability to adapt to a dynamic work environment and shifting priorities and directives
Knowledge of learning design and development processes, including adult learning principles
Understanding of and experience in delivering in…