Company Profile
With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.
At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.
At JCB, we stand behind our products—and our name—with pride and commitment to quality.
Position Purpose
The Marketing Automation Manager will serve as the technical backbone of JCB North America’s marketing database, responsible for transforming disparate data sources into rich, usable contact records that fuel targeted marketing and sales initiatives. This role blends database administration with hands-on development, focusing on building robust customer profiles, increasing the volume and quality of marketable contacts, and ensuring seamless data integration between Salesforce, Oracle Eloqua, and other enterprise systems. By leveraging advanced coding and automation skills, this position directly supports the organization’s ability to reach the right audience with the right message at the right time, ultimately driving customer engagement, lead conversion, and revenue growth.
Position Type
Full Time, Exempt
Location
Onsite in San Antonio, Texas
Benefits and Other Compensation
JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.
Application Process
Applications will be accepted through Careers | JCB Careers | JCB Jobs | JCB or via LinkedIn. The anticipated application window will close on December 11, 2026.
Major Tasks, Responsibilities & Key Accountabilities
Design, develop, and maintain processes to aggregate, cleanse, and standardize contact data from multiple internal and external sources.
Manage data integrations between Salesforce and Oracle Eloqua, including field mapping, sync optimization, and error resolution.
Develop scripts, automation, and transformation logic using Apex, Python, and SQL to create and update contact records.
Configure and maintain Eloqua contact fields, custom data objects, and segmentation structures in alignment with marketing and sales needs.
Implement and maintain database hygiene processes, including duplicate detection, suppression list management, and contact washing logic.
Monitor and improve data quality, identifying gaps and executing enrichment strategies.
Support marketing automation initiatives by ensuring accurate and timely availability of contact and account data for campaigns.
Optimize database performance to improve campaign segmentation speed, reporting accuracy, and overall system efficiency.
Collaborate with CRM and marketing teams to ensure data structure aligns with reporting, lead scoring, and customer lifecycle needs.
Maintain technical documentation for all data processes, integrations, and database configurations.
Other duties as assigned
Minimum Qualifications
Bachelor’s degree in Marketing, Data Analytics, Business, or a related field.
Strong understanding of cleansing and analyzing large sets of data
Experience working with Data in Salesforce
Proficiency in data visualization tools such as SAP Analytics Cloud, Tableau, Power BI, or Eloqua’s reporting suite.
Must pass any drug screens, background checks, and any…