Boring? Expensive? Dull? Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23-year old psychology student with a passion for entrepreneurship. Chartier’s concept was simple: quality glasses, fair prices and a positive social impact.
Over a decade later, little has changed. Now with over 100 stores across Europe and UK, Jimmy Fairly is successfully bringing back great style and a smile to the optical world. Great style by dropping on-trend designs every 6 weeks, with a short-circuit manufacturing process that does not compromise on quality or our planet. A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having their eyes tested by our expert optometrists and seeking help from our exceptional after-care team.
Better everyday!
Since day 1, we have partnered with Restoring Vision, the international charity committed to ending the global vision crisis. Find out more at www.jimmyfairly.co.uk and on Instagram @jimmyfairly.
We are looking for new talents to be part of this amazing adventure. Are you ready to join a bouncy, cohesive and passionate team to challenge the status quo?
Own your future, Jimmy will invest in you!
We'll develop you on all retail aspects
We'll give you full optical training with our expert Optometrists
We'll help you build your career development plan to grow your skills for your current role and prepare you for the next
Purpose of the role:
We are looking for someone who is self driven, attentive to details, reliable, full of energy, approachable with extensive knowledge of fashion and trends of the season and an expert leader in engaging and styling clients.
As a Store Manager, you are in charge of maximising store targets, retail excellence, ensuring your team is motivated in providing an optimal and personalised customer service while complying with Jimmy Fairly procedures and standards.
You will build a store environment that nurtures creativity and employees development.
The Role:
Every day is different at Jimmy Fairly, however your key responsibilities will include:
Customer experience
It is essential for you to be a great brand ambassador and embrace the brand Selling Ceremony
You will develop your team to provide an amazing in-store customer experience using the Optometrist’s recommendations to build perfect product solutions for the customer
Be able to build customer loyalty, understand customer relationship management
Commercial leadership
Lead your team towards success through training & coaching in order to exceed the store objectives and KPIs
You will monitor the store targets & KPIs, individual sales KPIs of your team members
Monitor and record the shop floor activity and send regular updates to the Head of Retail
Analyse the commercial aspects of your store and identify new methods to increase turnover & KPIs
You are constantly present on the shop floor and fully available to look after customers needs
Be able to communicate efficiently and effectively
Be knowledgeable of the collection and the brand iconic pieces
Operations
Fully proficient on operating till system, payments and fraudulent transactions
Follow company policy and procedures
Create rotas that meet local needs within JF rules and the availability of your team
Adjust your staffing levels and the rota to match the pattern of turnover throughout the week / month / year
Anticipate and manage staff holidays to ensure good shop floor cover and respecting the business calendar
Fully proficient with all operational aspects and procedures, and proactive to learn new processes
Manage the loss prevention procedure, perform regular inventories and communicate any discrepancies
Pay attention to the security of the team and customers, by respecting health & safety guidelines
Maintain a good completion of the administration tasks for the store (banking, cash handling, credit notes, exchanges and refunds)
Report any…