Our Brand :
At J.Jill, we’re redefining what it means to dress and live with ease. As a women-led, Boston-based lifestyle brand with 200+ stores nationwide, we design thoughtful, inspired apparel and accessories that celebrate the totality of all women. We’re entering an exciting chapter of growth — expanding our footprint, reaching new customers, and deepening long-standing relationships. We're seeking bold thinkers and doers to join us. With competitive pay and benefits, a supportive culture, and the chance to make a real impact, this is more than a job, it’s an opportunity to bring our ethos keep it simple, make it matter to life in new and inspiring ways.
Overview :
The Office Services & Workplace Coordinator is responsible for delivering an exceptional workplace experience by supporting the daily operations of the corporate office. This role oversees mail and shipping operations, office services, workplace organization, conference and event support, inventory management, vendor coordination, and general facilities support to ensure a safe, efficient, and welcoming environment for employees and visitors.
The ideal candidate is highly organized, customer-service oriented, proactive, and thrives in a fast-paced corporate environment while managing multiple priorities.
Responsibilities :
Workplace Experience & Office Services
Serve as the primary point of contact for daily office services requests.
Ensure conference rooms, collaboration spaces, reception areas, kitchens, and other shared spaces are maintained and presentation-ready throughout the day.
Coordinate room setups for meetings, executive presentations, training sessions, and company events.
Assist with minor employee office moves, workstation setups, and departmental relocations.
Maintain employee office signage for staffing changes.
Mailroom & Shipping Operations
Manage all incoming and outgoing mail, packages, and courier deliveries.
Receive, sort, and distribute USPS, FedEx, UPS, and interoffice mail.
Process outgoing shipments using corporate shipping systems.
Track shipments and assist employees with shipping requests and package inquiries.
Coordinate monthly store mail packs.
Maintain accurate shipping records and complete daily shipping system reconciliation.
Ensure adequate inventory of shipping supplies and coordinate replenishment.
Workplace Operations
Maintain kitchens, cafés, and break rooms
Keep common areas free of clutter and ensure compliance with workplace standards.
Manage recycling stations, toner cartridge recycling, and disposal of cardboard and office waste.
Assist with event breakdown and restoration of meeting spaces.
Inventory & Supply Management
Maintain inventory levels for: Office supplies
Copier paper
Shipping supplies
Kitchen and breakroom supplies
Janitorial consumables
Vendor & Facilities Coordination
Coordinate routine service visits for office support vendors, including coffee service, water delivery, shredding, recycling, and other workplace services.
Perform routine inspections of common areas to identify maintenance or safety concerns.
Submit landlord facilities work orders and monitor completion.
Safety & Compliance
Support workplace safety initiatives by identifying and reporting hazards. Ensure emergency exits and common pathways remain clear.
Maintain first aid supplies and coordinate replenishment as needed.
Promote compliance with company workplace standards and safety procedures.
Additional Responsibilities
Assist the Facilities team with special projects and corporate initiatives.
Support Retail Operations with store mailings and special distribution projects.
Perform other duties as assigned.
Responsible for creating and issuing office badges for new associates.
Benefits, Tailored for You.
401(k) retirement plan with discretionary match and tuition reimbursement.
Medical, dental, vision, company paid LTD/STD, and generous amount of paid time off.
Office includes amenities such as a café, fitness center,…