JLL empowers you to shape a brighter way .
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
As a Facilities Coordinator at JLL, you'll play an essential role in supporting the smooth operation of facilities by coordinating maintenance activities, managing work orders, and ensuring building occupants enjoy a safe, comfortable, and well-maintained environment. In this position, you'll act as a vital link between clients, vendors, and internal teams, handling service requests, scheduling repairs, and maintaining accurate records of all facilities activities. Your attention to detail and proactive approach will help ensure that building systems operate efficiently and service standards are consistently met.
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and your contributions will directly impact the quality of workplace experiences we deliver. This role offers an excellent entry point into facilities management for someone eager to learn, grow, and develop their career in a supportive environment. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, providing you with the tools, training, and mentorship needed to succeed in the dynamic world of commercial real estate and facilities management.
What your day-to-day will look like:
● Process and track facilities work orders and service requests using computerized maintenance management systems, ensuring accurate documentation and timely follow-up
● Coordinate scheduled maintenance activities, vendor visits, and contractor access, communicating with all relevant parties to minimize disruption to building operations
● Respond to inquiries from building occupants, clients, and vendors regarding facilities matters, providing helpful information and escalating issues as appropriate
● Maintain organized records of maintenance activities, vendor contracts, compliance documentation, and building systems information in digital and physical filing systems
● Assist with routine building inspections and audits, documenting findings and helping to coordinate corrective actions identified by facilities management
● Help coordinate meeting room setups, space configurations, and minor moves to support client needs and building occupancy changes
● Monitor vendor performance and service delivery quality, alerting management to issues or concerns that require attention
● Contribute to a positive team environment by supporting colleagues, sharing knowledge, and maintaining a customer-focused, collaborative approach to facilities operations
Required Qualifications:
● Degree in Facilities Management, Business Administration, or related field preferred but not required
● Minimum 1-2 years of experience in facilities coordination, administrative support, customer service, or a related role in commercial or corporate environments
● Strong organizational skills with proven ability to manage multiple tasks, prioritize effectively, and maintain attention to detail
● Excellent written and verbal communication skills with a professional, courteous demeanor when interacting with diverse stakeholders
● Proficiency in Google/Microsoft Office Suite including Outlook, Excel, and Word for email correspondence, data tracking, and document creation
● Ability to learn and navigate computerized maintenance management…