JLL empowers you to shape a brighter way .
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
JLL is seeking an exceptional General Manager with proven medical tenant experience to oversee a dynamic collection of buildings in downtown Denver and surrounding areas. Your deep understanding of healthcare real estate will be essential as you navigate the unique operational, regulatory, and tenant needs that define medical properties. This high-impact role combines strategic leadership with hands-on execution—you'll drive financial performance through expert budget management and reporting, oversee complex Tenant Improvement and capital projects tailored to medical specifications, and lead a talented team to deliver outstanding client experiences in this specialized sector. If you bring strong financial acumen, substantial experience managing medical office buildings or healthcare tenants, and a leadership style that inspires teams while building lasting client relationships, this is your opportunity to excel in one of America's most vibrant markets.
What your day-to-day will look like:
Communication and Leadership:
Effectively and regularly communicate with the General Manager and/or Regional Leadership on significant operating issues at the building, including client or tenant concerns.
Budgeting and Financial Management:
Assist in the preparation of the annual budget and associated documentation, such as explanatory notes.
Review financial statements and reports for the property, including occupancy rates and lease expiration dates.
Analyze financial statements to project future financial positions and budget requirements.
Prepare and review financial reports for clients on a monthly, quarterly, and annual basis, complying with the requirements in the management services agreement.
Property Inspections and Enhancements:
Inspect properties and equipment to assess the extent of service and equipment required.
Recommend, justify, develop, and coordinate projects aimed at enhancing the value of the buildings.
Work with the Engineering and maintenance team to facilitate maintenance, repairs, or renovations. Obtain bids from outside contractors following client and JLL guidelines.
Manage construction projects, such as tenant improvements, restroom renovations, and major repair and maintenance projects. Review construction specifications or plans, seeking advice from relevant stakeholders.
Lease Administration and Tenant Relations:
Support the Brokerage Team in the review of lease proposals and lease language.
Manage the lease administration process, from reviewing lease proposals to coordinating tenant construction and preparing lease abstracts.
Maintain an intimate knowledge of lease agreements, ensuring compliance from an accounting and operations standpoint.
Act as the primary or secondary contact for tenants regarding tenant service requests. Proactively meet with tenant representatives on a scheduled basis.
Financial Management and Contracting:
Work with Client Accounting Services to manage the accounting process and direct on-site bookkeeping functions and the collection process.
Review account aging reports to assess collection status and outstanding balances. Evaluate current collection policies and procedures.
Submit tenant accounts to attorneys or agencies for collection with client approval. Assist with tenant evictions in compliance with court orders and instructions from specified attorneys and clients.
Prepare adjustments to the tenant…