JLL empowers you to shape a brighter way .
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Analyst – Occupancy Planning and Management
Business Unit: JLL Business Services, Costa Rica
About JLL:
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!
What this job involves:
Support in the maintenance of accurate data in the CAFM/IWMS database application.
Validate data to determine readiness for reporting and benchmarking.
Support in the management of all administration forms and corresponding data elements including space categories, space types, organization hierarchy, capacities, etc.
Ensure drawing and data standards are followed and document any account specific deviations from the standards.
Coordinate with CAD/CAFM service vendors on drawing and system related support tasks.
Manage user access for all modules of the space management technology.
Serve as a technology trainer for both client users and the Occupancy Planning account team.
Review data errors within portfolio and report on remediation in a regular QA cycle.
Support in the addition or removal of buildings, floors, space and/or employee and organization data to reflect portfolio changes.
Perform required data and drawing audits according to account procedures, including managing the schedule, results tracking and reporting.
Process timely data corrections according to the client SLAs; coordinate required drawing changes with Global CAD team.
Prepare, generate and publish standard reports on a weekly, monthly, and quarterly basis, including building, room and employee detail reports at the building, state, country, and/or regional level.
Assist with ad-hoc requests for queries from CAFM database on space and occupancy data as requested by client.
Utilization of CAFM/IWMS database system includes-
Report issues related to CAFM application to line manager/CAFM/IWMS Administrator.
Report status, issues and concerns related to the overall use, functionality and performance of CAFM/IWMS to line manager / Occupancy Planning lead and p erform testing of application hot fixes, and new enhancements and modifications as requested.
Apply working knowledge of office space categorization principles (BOMA, OSCRE, etc.) including circulation, egress, common, core and amenity; and literacy in reading and interpreting floor plans, to the client’s portfolio data.
Every day is different, and in all these activities, we’d encourage you to show your ingenuity.
Managing people and operations.
You’ll need to establish a dynamic environment that promotes the sharing of ideas and employee growth, upholds the firm’s values and culture, and aligns with our purpose of shaping the future of real estate for a better world.
The focus of the Occupancy Planning and Management Analyst role will be to support the management of the client’s CAFM/IWMS system, space and occupancy…