JLL empowers you to shape a brighter way .
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
As a Project Operations Specialist, you will serve as the single point of accountability for the financial and administrative execution of projects in PMWeb for our Financial Services client across multiple projects with a focus in Latin America (LATAM). You will process budgets, commitments, change orders, and invoices from initiation through closeout, manage multi-currency transactions, FX rates, and country-specific tax treatments, and report portfolio performance to JLL leadership and the client. You will be a senior, day-to-day contact for client stakeholders, and you will keep data accurate and reporting reliable across the account. You will also help the Project Coordinator team work more efficiently through the tools, templates, and guidance you build.
Your day-to-day tasks will include:
Serving as the day-to-day financial and administrative contact for the client on NAMR and LATAM projects: leading meetings, agendas, and action items, presenting portfolio status, and escalating issues to client stakeholders
Owning end-to-end financial transaction processing in PMWeb, including budgets, commitments, change orders, and progress invoices, from initiation through closeout
Managing multi-currency transactions in PMWeb, applying approved FX rates and confirming the correct currency on every commitment, change order, and invoice
Applying country-specific tax treatments to commitments, change orders, and invoices, and escalating tax questions to the appropriate finance contacts before submission
Tracking and resolving vendor invoice and payment issues, including currency, tax, and remit-to discrepancies, and escalating stuck or rejected transactions to the responsible owner
Creating, reviewing, and routing commitments and change orders for vendor signature, verifying accuracy of legal entity, values, currency, tax treatment, and remit-to details before submission
Conducting regular data reviews of PMWeb records to catch discrepancies before they reach the client, and correcting record gaps through the Data Integrity Dashboard
Producing and maintaining standard operational reports and dashboards, including Closeout Tracker, Stales Tracker, Workflow Report, Milestone Tracker, and Aging Report, to drive follow-up action and give internal and client stakeholders clear visibility
Onboarding incoming team members and training them on financial workflows, multi-currency and tax handling, and PMWeb
Building and refining tools, templates, and processes that make day-to-day work easier for the Project Coordinator team
Supporting project closeout activities and ensuring compliance with client 90-day closeout requirements
Desired experience and technical skills:
Requirements:
5+ years of experience in project financial administration, project coordination, or project controls in a construction or corporate real estate environment, including budgets, commitments, change orders, and invoices from initiation through closeout
Experience supporting clients in the financial sector
Hands-on experience managing multi-currency transactions, FX rates, and tax treatments on project financials across more than one country
Experience supporting projects in North America (NAMR) and Latin America (LATAM), including working across countries and time zones
Demonstrated proficiency with PMWeb or comparable project financial management systems, including workflows, reporting,…