- Pay
- $115–130k
- Where
- Atlanta, GA · Charlotte, NC · Columbia, SC · Raleigh, NC
- Level
- Senior
JLL empowers you to shape a brighter way .
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Senior Program Manager – Americas
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to finding a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Vertical: Technology (NCR Atleos Account)
Senior Program Manager - Project & Development Services – Americas
Summary: Join JLL’s Project & Development Services team as a Senior Program Manager, providing program-level oversight of our client’s real estate portfolio across the Americas region. In this pivotal role, you’ll act as a trusted advisor and regional point of contact for the account’s Americas stakeholders, monitoring and directing a portfolio of concurrent projects across multiple countries that are delivered day-to-day by in-country variable PM/CM resource and working closely with regional and global JLL leadership to drive efficiency, consistency, and cost savings across the portfolio. You will assume a lead role in program strategy and execution, own financial management, risk and vendor performance across the program, and lead, mentor and develop the project managers who deliver it. Technology-enabled delivery is central to this role, with JLL’s project management and AI-driven platforms – including Ingenious.Build and JLL Azara – underpinning how consistent, data-led standards are maintained across the account.
What this job involves:
· Providing program-level oversight and governance for a portfolio of concurrent projects across multiple countries throughout North, Central and South America, delivered day-to-day by in-country variable PM/CM resource.
· Assuming a lead role in developing and executing portfolio strategies, standardized processes, and reporting tools across programs, including capital plan creation and management
· Championing the adoption of JLL’s technology stack – including Ingenious.Build and AI-driven platforms such as JLL Azara – and working closely with the account’s PMO and Center of Excellence (CoE) to drive consistent global standards
· Acting as trusted advisor to the client, managing relationships and cross-functional partnerships, and leading conflict resolutions
· Overseeing portfolio performance, risk management, and delivery across the full real estate lifecycle – from site selection and design through pre-construction, construction, fit-out and closeout, including programming, entitlements, permitting, bidding, and consultant, contractor and vendor selection
· Leading, supervising, training, mentoring and evaluating project managers at various levels across a national and multi-country platform while contributing to business growth and development efforts.
· Managing performance of contracted vendors and consultants, and identifying and addressing areas of potential liability and risk (e.g., fee, JLL/NCR Atleos reputation, errors and omissions) across the program
What your day-to-day looks like:
· Directing and coordinating in-country PM/CM delivery teams across multiple countries and time…