About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Operational HR Business Partner -Senior Manager
What You Will Do
The Operational HR Business Partner, Senior Manager is accountable for improving business performance by driving process excellence, execution consistency, and data integrity across talent and workforce systems at the local level.
This role ensures that core talent processes, workforce actions, and HR operating-model expectations are executed accurately, consistently, and in alignment with enterprise standards while strengthening manager ownership of people decisions.
The Senior Manager brings discipline to the day-to-day execution of workforce and talent priorities. This includes ensuring actions are completed accurately and on time, workforce data is reliable, enterprise HR products and standard workflows are used as intended, and breakdowns in execution or handoffs are identified and resolved quickly.
The role supports the business's three primary sources of demand through accurate and consistent local execution:
Annual operating plans and associated performance metrics
Strategic initiatives and workforce plans
Colleague experience
Success requires strong process discipline, practical business judgment, attention to data quality, effective manager partnership, and the ability to coordinate across HR teams while keeping ownership for people decisions with managers and leaders.
How You Will Do It: Our Winning Behaviors
At Johnson Controls, how we deliver results matters. This leader will model and embed our Winning Behaviors throughout the organization.
Focus on What Matters
Go to Gemba with leaders and managers to understand workforce and execution challenges firsthand.
Use data, reporting, and insight to identify root causes and areas where execution is breaking down.
Prioritize the talent, workforce, and process issues that have the greatest impact on business performance.
Activate enterprise HR products and standard processes where they can create the greatest value.
Keep HRBP capacity focused on business-relevant work by ensuring transactional, administrative, and policy activities are routed appropriately.
Win as One Team
Collaborate across HR Product teams, Centers of Excellence, HR Operations, PMO, Workforce Analytics, HRBPs, and specialist partners.
Coordinate actions and handoffs across the HR operating model to improve speed, accuracy, and execution.
Align managers to enterprise standards while working across HR teams to ensure solutions meet business needs.
Create clear ownership and effective partnerships across the HR support model.
Own the Outcome
Take accountability for the quality, accuracy, and completion of workforce and talent execution.
Reinforce manager ownership of people decisions, workforce actions, performance management, development, and talent processes.
Use enterprise talent systems and standard processes with discipline.
Surface and resolve execution breakdowns, data-quality issues, and handoff gaps.
Track actions to completion and escalate risks when appropriate.
Improve Every Day
Seek truth through workforce data, reporting, process review, and manager feedback.
Identify root causes behind errors, rework, delays, and inconsistent execution.
Continuously improve processes, controls, handoffs, and manager capability.
Reduce unnecessary variation and manual…