Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.
What we offer:
Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Referral Bonuses
Comprehensive Benefits Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
What you will do:
The sales coordinator supports the local sales organization by coordinating sales administration, business reporting, forecasting activities, customer events, and order processing while helping ensure seamless customer experience from customer purchase order through job booking. This role serves as a key liaison between Sales, Operations, Finance, and supports teams to drive process efficiency, data accuracy, and timely execution of customer commitments.
How you will do it:
Customer Order Flow & Booking Coordination
Coordinate the customer order process from receipt of customer purchase orders and contracts through Sales-to-Operations turnover and final job booking.
Maintain visibility of order status, ownership, next actions, blockers, and aging items to support timely progression through the process.
Ensure required contract reviews, approvals, customer and site setup activities, Salesforce data, Selection Navigator (SelNav) information, and project documentation are complete prior to downstream handoffs.
Coordinate Sales-to-Operations turnover activities and confirm turnover acceptance before jobs proceed to booking.
Support booking readiness by issuing required handoff documentation and coordinating resolution of open items, holds, and missing information.
Escalate aging work items and recurring process issues to appropriate stakeholders.
Sales Operations & Administrative Support
Maintain accurate opportunity, account, contact, bid calendar, and sales activity records within designated business systems.
Prepare sales communications, presentations, meeting materials, and follow-up documentation.
Support account setup, opportunity management, pipeline activities, and other branch sales processes.
Respond to routine customer inquiries and route commercial or technical questions to the appropriate resource.
Reporting, Analytics & Forecasting
Compile, validate, and analyze sales, pipeline, forecast, and booking data from approved systems and sources.
Prepare recurring reports, dashboards, and business summaries to support Sales and Branch leadership.
Identify data discrepancies, aging items, unusual variances, and opportunities requiring follow-up.
Coordinate forecasting activities, including data collection, reporting cadence, review meetings, and action tracking.
Maintain consistency of reporting, data definitions, and version control for recurring business metrics.
Event & Marketing Coordination
Coordinate customer events, Lunch & Learns, trade shows, branch meetings, and marketing activities.
Manage invitations, registrations, presenters, facilities, catering, communications, event materials, and vendor coordination.
Track attendance, event costs, feedback, and post-event follow-up activities.
Continuous Improvement
Monitor process performance metrics including cycle times, booking timeliness, open-item aging, and process…