Join Our Team as an IT Co-op at Johnson Electric!
Location: Ancaster, ON (Onsite)
Salary Range: $20 -$23 per hour
Vacancy Type: Student Co-op Position
Schedule: Full-time, day shift
Relocation: Not applicable
Travel: Occasional travel to Mississauga or Stratford
As our next IT Co-op , you’ll join our Corporate IT team and gain hands-on experience providing first-level technical support to users. You’ll assist with PC setup and troubleshooting, incident and ticket management, software and hardware support, IT asset management, security compliance, and user onboarding while helping deliver reliable and responsive IT services across the organization.
Why You’ll Love Working Here:
Global Presence : Be part of a global company with diverse teams and the opportunity to work on international projects.
Diverse Projects: Work on a variety of projects across different industries, gaining broad experience.
Mentorship Opportunities: Access to mentorship programs that help you grow both personally and professionally.
Innovation Hubs: Access to state-of-the-art facilities and innovation hubs that foster creativity and development.
What You’ll Be Doing:
Provide first-level technical support for hardware, software, applications, and general IT issues.
Set up, install, and configure PCs for new and existing users, ensuring appropriate hardware and software are available.
Troubleshoot and resolve user-reported technical issues using available tools, procedures, and support resources.
Document, track, route, and manage incidents and service requests through the IT ticketing platform.
Install, update, configure, and support software applications across user devices.
Maintain accurate hardware and software asset inventories and support equipment replacement and upgrades.
Help ensure user devices comply with organizational security policies and cybersecurity practices.
Support IT onboarding and provide users with guidance on systems and technology.
Maintain technical documentation related to issues, solutions, procedures, and IT processes.
Collaborate with other IT teams and escalate technical issues when higher-level support is required.
What We’re Looking For:
Currently pursuing a degree or diploma in Computer Science, Computer Engineering, Mechatronics, Smart Manufacturing, or a related technical field.
Strong analytical, troubleshooting, and problem-solving skills.
Effective written and verbal communication skills with a strong customer-service mindset.
Ability to work independently with minimal supervision while collaborating effectively across teams.
Strong organizational skills with the ability to manage and prioritize multiple tasks.
Ability to adapt to new technologies and learn quickly.
High level of integrity and accountability with a strong sense of urgency and results orientation.
Bonus Points If You Have:
Previous experience working in an IT support, Service Desk, or similar technical-support environment.
Experience or exposure to an automotive manufacturing environment.
Familiarity with Windows, macOS, or Linux operating systems.
Knowledge of computer hardware, mobile devices, and software installation and configuration.
Familiarity with IT service management or ticketing systems.
Basic understanding of LAN, WAN, VPN, cybersecurity, and data-protection practices.
Exposure to cloud platforms such as Microsoft Azure, AWS, or Google Cloud.
Experience creating technical documentation, user instructions, or troubleshooting guides.
How to Apply: Apply online at www.johnsonelectric.com – We can’t wait to meet you!
What We Offer:
Johnson Electric offers talented people like you the opportunity to grow professionally and personally, surrounded by some of the most dedicated, innovative, and entrepreneurial colleagues you will find anywhere. Of course, we offer competitive pay and benefits, and far more than that, we offer you a culture driven by our values and designed to ensure that our most important asset, our people, can flourish. Johnson…