Posting Type
Remote/Hybrid
Job Overview
Role Purpose
This role supports execution of our Federal strategy by adding dedicated program leadership and government practitioner expertise to Public Sector Practice Empowerment. The role helps coordinate complex Federal opportunities and initiatives across Product, Success, Sales, and other internal stakeholders where agency-specific operating, procurement, compliance, and implementation requirements require deeper Federal context.
The role serves as the dedicated Federal practitioner lead for Relativity FOIA within the Federal segment. FOIA is a core Federal agency workflow, and Federal is where Relativity FOIA opportunities, implementations, and adoption are concentrated. The role provides the practitioner expertise needed to support Relativity FOIA as it moves from launch through implementation, adoption, and continued product maturity.
Why This Role Matters
Federal opportunities often involve multiple stakeholders, statutory and regulatory requirements, procurement considerations, complex agency operating environments, and long implementation cycles. Supporting those opportunities requires coordination across Product, Success, Sales, and Public Sector, with demand across the Federal segment exceeding what current Practice Empowerment capacity can cover.
That demand is increasing with the availability of Relativity FOIA and growing adoption of aiR, creating additional needs around agency implementation, adoption, product feedback, and customer support. Relativity FOIA also requires specific practitioner expertise in Federal FOIA workflows, statutory requirements, agency operations, and implementation that broader program support alone does not provide.
This role adds dedicated FOIA capacity and practitioner expertise to help teams navigate those requirements, identify recurring issues and dependencies, and apply what we learn from individual agencies across the broader public sector business. FOIA is an important area of ownership within the role, but the role extends across Federal products, workflows, customers, and priorities.
Job Description and Requirements
Core Responsibilities
This role would:
support execution of priority Federal opportunities and initiatives, including FOIA-specific opportunities where Relativity FOIA is in scope, bringing agency operating context and practitioner expertise into complex customer engagements
translate Federal agency workflows, operational requirements, procurement realities, compliance requirements, and recurring customer needs into actionable recommendations for Product and Public Sector leadership
serve as a point-of-contact in Product to identify and evaluate Federal-specific requirements, workflow gaps, adoption barriers, and opportunities across R1G, including continued practitioner input on Relativity FOIA
help define implementation standards, readiness criteria, and governance approaches for Federal deployments, including FOIA implementations and agency data migration
partner with Sales and account teams on complex Federal opportunities, demonstrations, RFIs/RFPs, and strategic account work where Federal operating context and practitioner credibility matter
support Customer Success and related teams with strategic guidance , segment-specific playbooks, and on complex implementations or workflow designs.
identify recurring product, process, procurement, and implementation blockers that affect Federal adoption or scale, and help drive cross-functional resolution
capture Federal customer and market intelligence and translate it into structured recommendations that inform Product, go-to-market, and Public Sector priorities
help align Product, Sales, Success, and other internal stakeholders around Federal customer requirements, dependencies, and priorities
What Success Looks Like
Federal practitioner leadership to address agency-specific workflow, procurement, compliance, and operational…