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High Level Mission Statement
The mission of the Quality organization is to maximize customer satisfaction at the lowest possible cost of quality.
High Level Statement of the Role
The Quality Manager serves as the team leader of the plant Quality organization. The quality manager finds, implements, and maximizes the utilization of world class people, processes, systems, software, and techniques for relentless, continuous, measurable improvement in every area of the organization. The quality manager is directly responsibility via the organization he/she heads, for supplier quality, quality engineering, failure analysis engineering, reliability engineering and testing, customer quality, RMA/field failure analysis, and corrective and preventive actions, compliance with customer specifications, compliance with industrial standards, certifications, and regulations, as well as receiving and outgoing inspection and audit.
High Level Roles & Responsibilities
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Comply with all Safety, Electrostatic Discharge (ESD) and Quality Management System (QMS) requirements
Leads plant Quality Organization
Drives continuous improvement in customer satisfaction and cost of quality
Responsible for staffing and budgeting of quality department
Responsible for ensuring quality from suppliers
Responsible for ensuring quality to customers
Responsible for continuous improvement of in process quality
Responsible for plant MSD processes & compliance
Responsible for compliance to customer specifications
Responsible for compliance and certification to industrial standards (e.g. ISO/TUV/UL/FDA/etc.)
Responsible for effectiveness of workmanship training and certification programs
Provides Quality overview for recruiting potential new customers
Drives periodic quality reviews with senior leadership
Skills to Perform This Role
Interpersonal Skills
Ability to instill the quality mindset in everyone
Ability to identify, hire, motivate & lead others
Ability to work in a fast-paced environment
Strong, self-motivated leader
Technical Skills
Lean Six Sigma Black Belt or Master Black Belt
Engineering degree and/or extensive experience and demonstrated mastery
ISO 9001 knowledge & experience
ISO 13485 / FDA 820 knowledge & experience
IATF 16949 knowledge & experience
Strong analytical & problem solving
Experience with electronics manufacturing, from PCBA to full system ATO/CTO
Experience with DFx, FMEA, root cause failure analysis and closed loop corrective action
Experience with reliability testing & HALT
Quality auditing, including OBQA
Communication Skills
Ability to communicate to all levels
Good written and verbal communication skills
Strong presentation skills
Ability to teach and lead
Good listening skills
Leadership Skills
Self-motivated
Ability to work independently
Ability to drive improvement/change throughout the organization
Able to lead multi-functional teams
Business Skills
Inspire confidence in our quality to our customers, and deliver it
Have financial competence, especially COQ
Good time management skills
Strong data-based decision-making skills
Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Kimball Solutions we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role…