Keller Executive Search is partnering with a global manufacturer of specialist engineered products that serve customers across healthcare, custodial and other regulated environments worldwide. The business is in an active growth phase and is investing in its US operation to match the standards of a mature international group. To lead that operation on the ground, our client is seeking a hands-on Warehouse and Transportation Manager for its site in Madison Heights, Michigan.
This is a rare opportunity to own an entire US warehouse and transportation function end-to-end, from receiving and put-away through picking, packing, dispatch and national delivery. Reporting to the Head of Operations and forming part of the Site Leadership Team, you will be the single accountable leader for how high-value national shipments move: safely, accurately, on time and at controlled cost. You will shape the team, embed the systems and standards, and bring the site up to global standard. Across the industry, inventory accuracy and coordinated transportation are the biggest levers for on-time-in-full performance, and here you will own both.
It is a role for a working manager who is as comfortable on the dock as in front of a KPI dashboard. With total responsibility for the function and a direct line into global leadership, the right person will find genuine autonomy, visible impact and a clear path toward a wider operations remit as the US business scales.
Key Responsibilities
Lead daily warehouse operations across receiving, inspection, put-away, storage, picking, packing and dispatch
Set clear operating standards and coach the team to improve pick accuracy, productivity and right-first-time performance
Optimize warehouse layout, slotting and workflows to reduce travel time, handling and avoidable delays
Develop, implement and maintain effective standard operating procedures across all warehouse activities
Own inventory accuracy through disciplined transaction control, cycle counting, stock audits and reconciliation of physical to system stock
Investigate discrepancies, lead root-cause corrective action and reduce shrinkage, write-offs and manual exceptions
Plan and manage US inbound and outbound transportation, including route, multi-stop and network planning
Optimize transportation cost through route planning, load consolidation, carrier selection and performance management
Manage carrier and third-party logistics relationships to agreed service, safety and compliance standards
Monitor and improve on-time-in-full delivery, responding quickly to service failures and recurring issues
Maintain a safe, organized and compliant operation, including risk reviews, incident investigations and audit-ready records
Build, motivate and develop a high-performing team with clear roles, goals, standards and accountability
Run the operation through TMS/WMS and shipping platforms as the system of record, producing reliable KPI reporting to the Head of Operations and Site Leadership Team
Additional Information
Permanent full-time role
Onsite in Madison Heights, Michigan, reporting to the Head of Operations
Domestic travel to suppliers, carriers or company locations as required, with flexibility to support operational priorities outside normal hours when necessary
Must be eligible to work in the United States; relocation assistance is not offered
To apply, submit your resume through this posting. Keller Executive Search manages this search on behalf of our client.
Requirements
Essential
At least five years' experience in warehouse and transportation management, including direct team leadership
Demonstrated experience managing high-value national shipments with accountability for value, carrier performance, tracking and damage/claims risk
Background operating within a shipping, dispatch, warehouse-outbound, distribution or transportation department
Hands-on use and ownership of transport and shipping software and systems (TMS, WMS, ERP shipping modules or carrier…