- Where
- Stew Hansen Hyundai - Clive, IA
- Level
- Mid
Stew Hansen Hyundai , a proud Ken Garff Automotive Group dealership in Des Moines, is looking for an experienced Automotive Service Manager to lead a high-performing service team while delivering exceptional customer experiences.
Why You'll Love Working Here
A collaborative team culture where you can make an impact
Competitive compensation
Real career growth and paid training opportunities
Wellness time off and 401(k) with company match
Medical, Dental, Vision, Life, Disability, and AD&D insurance
Annual Garff Giveback bonus program
Employee discounts on vehicles, parts, service, and more!
What You'll Do
Drive a positive customer experience and resolve concerns professionally
Lead daily service department operations to maximize efficiency and customer satisfaction
Establish and maintain service processes, standards, and workflow
Support and coach Service Advisors to achieve department goals
Partner with Parts, Sales, and Service teams to ensure seamless operations
Monitor repair order flow, dispatching, and completion timelines
Balance customer needs with department performance and profitability
What You'll Bring
Automotive dealership Service Department experience required
Prior Service Department leadership experience preferred
Strong knowledge of service shop operations and repair processes
Dispatching and technician experience highly valued
Proficiency with CRMs and Microsoft Office
Valid driver's license with an acceptable driving record
If you're a driven leader who thrives in a fast-paced environment and lives our RIGHT Values (Respect, Integrity, Growth, Humility, and Teamwork), we'd love to meet you.
Join a team that invests in your success and provides the tools, support, and opportunities to build a rewarding career!
We are an Equal Opportunity Employer
(( We Hear You ))