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Scope of Work:
The Systems Analyst Manager independently leads a team of Systems Analysts responsible for partnering with business stakeholders, technology teams, and project leaders to deliver effective technology solutions that support organizational objectives and optimize the organization’s system integrations and data exchange processes. This role ensures business requirements are accurately captured, analyzed, and translated into scalable solutions that improve operational efficiency, customer experience, and business outcomes.
This position requires a unique balance of technical, data, and analytical expertise and strong partnerships across key business areas to advance initiatives and optimize business performance.
Essential Functions (3):
Cross-Functional Collaboration
Work with Business Analysts to translate user and system requirements into functional technical specifications, identify available data, communicate findings and results, and develop implementation strategies
Consult with Business Analysts to develop solution requirements, requests for proposals (RFPs), vendor assessments, and detailed application comparisons when new initiatives arise
Participate in vendor assessments and vetting processes to identify best fit solutions
Discuss data transformation, integration, and reporting requirements with both technical and non-technical audiences
Work with business areas to improve workflows and automation with a high focus on process optimization, efficiency, and continuous improvement
Work with IT and business areas to ensure appropriate policies and procedures are in place to support the environment to meet regulatory and compliance activities
Manage expectations of business partners and facilitate team resources to support business needs
Application Configuration & Technical Support
Configure, document, and provide technical support for business applications, workflows, APIs, integration specifications, and other automated processes
Create reports, dashboards, and automated data processes using PHP, SQL, Power BI, Excel, or other reporting tools
Cross-train team members in new software and solutions
Support application upgrades, testing, implementation, and user training
Work with business users and System Analysts to resolve technical issues and conduct root cause analysis
Ensure interoperability across systems
Leverage continuous improvement to solidify standards, identify improvement opportunities and address gaps in processes or approaches
Systems Analyst Team Management
Lead and mentor a team of Systems Analysts, driving a collaborative and innovative environment
Drive best practices for development methods, setting standards and expectations for documentation and communication that ensure consistency within the team
Provide consistent and frequent coaching for direct reports to develop skills, identify professional growth opportunities, and build bench strength; retaining and motivating high performers
Encourage direct reports to pursue innovative approaches to address problems and opportunities
Communicate and manage project responsibilities and clear priorities to direct reports, driving on-time delivery of projects using management approaches such as agile or hybrid methods
Support a collaborative team culture and positive interactions and address performance issues promptly and directly
Other Duties & Responsibilities:
Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer
Understands, supports and adheres to organizational policies and procedures
Consistently emphasizes the importance of teamwork in the department and company at large
Responsible for keeping abreast of company news and information
Responsible for completing required training and policy review
May serve on various committees
Willingness to take on additional tasks and duties
Desired Certifications & Licenses:
Not Applicable
Desired…