In order to be considered for any vacancy within the Kickapoo Traditional Tribe of Texas, an application must be fully completed. If you are among the qualified candidates, you will receive a call or email from our Human Resources Recruiter to schedule an interview.
In House Only Applicants (Tribal Members and Employees currently working within a Kickapoo Entity)
Position: Wraparound Case Worker
Supervisor: Behavioral Health Director
Division: Community Services Administration
Department: Behavioral Health
Responsibilities:
The Wraparound Case Worker provides direct support services to patients enrolled in the Behavioral Health and New Hope Department. This role is highly responsive and includes routine duties during standard hours as well as scheduled on call coverage to respond to urgent needs after hours. The Wraparound Case Worker assists with transportation, coordination of care, basic patient support, and immediate response to concerns related to patient safety, behavior, or needs.
Essential Duties and responsibilities include the following:
Provide safe and reliable transportation for clients to appointments, treatment services, and community resources.
Respond to after-hours calls from management regarding patient needs, program issues, or incidents requiring immediate follow up.
Maintain on call availability as assigned, including evenings, weekends, and holidays, and respond promptly to all requests during those hours.
Provide timely support during patient crises or urgent situations, in accordance with protocols.
Submit a detailed incident report following any incident involving a patient, regardless of time of occurrence.
Assist patients in accessing reservation services, following up on referrals, and staying engaged in their care plans.
Maintain regular communication with patients and staff to support continuity and consistency of services.
Document all services, patient interactions, and relevant updates accurately and on time.
Participate in staff meetings and coordination calls to ensure consistent communication across departments.
Support the Behavioral Health and New Hope Departments with non-clinical patient needs.
Perform other work-related duties as assigned by immediate supervisor.
Knowledge, skills and abilities for the position:
Knowledge of local community resources and support services
Ability to remain calm and responsive in crisis or high-pressure situations
Ability to work independently while maintaining close coordination with the team.
Strong interpersonal skills and the ability to build rapport
Strong interpersonal, communication, and organizational skills.
Flexibility to work occasional evenings and weekends on a rotating on-call basis.
Excellent written and verbal communication skills
Basic understanding of mental health and substance abuse terminology and patient care standards
Organizational and time management skills, with the ability to manage multiple priorities
Ability to work independently and as a part of a multidisciplinary team
Commitment to maintaining confidentiality and upholding ethical standards
Supervision exercised:
This position does not carry out supervisory responsivities in accordance with the organization’s policies and applicable laws.
Education/experience requirements:
Minimum Qualifications: Relevant experience in behavioral health, human services, or community support roles. Familiarity with community resources and behavioral health support systems. Experience supporting individuals with behavioral health or substance use needs.
Preferred Qualifications: Associate’s degree in Social Work, Psychology, Human Services, or a related field preferred. Bilingual (English/Spanish) preferred.
Native American preference is observed:
KTTT recognizes preference for KTTT tribal members and qualified Native American tribal members including preferential treatment in recruitment, hiring, promotions, layoffs and reductions in…