Associate Strategic Account Manager – Mission Critical SegmentsLocation: Remote USBase Salary Rate: $99,412 - $116,955 per yearJob type: Full-time position
About This Role
Edwards / Kidde Commercial, business brands of Kidde Global Solutions Strategic Accounts organization, is currently searching for a motivated Associate Strategic Account Manager to support the development and growth of strategic accounts, client relationships, and project opportunities across the United States. The role's primary vertical focus will be on Mission Critical applications such as Energy and Data Centers.
This role will also support the Strategic Account Management (SAM) organization’s global initiatives for Energy/Battery Energy Storage Systems (BESS) and Data Centers by helping coordinate account intelligence, project activity, customer standards, regional engagement needs, and cross-functional follow-up between U.S. and global SAM team members.
This associate strategic account role will work under the direction of the Strategic Account Management team. The Associate will help execute account and vertical plans, build stakeholder relationships, develop qualified opportunities, coordinate internal and channel resources, and increase demand for Edwards and Kidde Commercial fire alarm, aspirating smoke detection, emergency communication and mass notification solutions.
Success in this role requires the ability to pivot across verticals, learn distinct customer buying processes and technical requirements, and communicate effectively with owners, engineering firms, contractors, channel partners, internal sales, technical, regional, and product management teams. The position is intended to build the commercial, technical and strategic account capabilities required for progression into a Strategic Account Manager role.
Key Responsibilities
Account, Vertical and Global SAM Initiative Support: Support execution of strategic account and vertical plans for Energy/BESS and Data Centers while also contributing to the Global SAM initiative for these mission-critical segments. Maintain account research, stakeholder maps, opportunity priorities, regional engagement updates and follow-up actions in alignment with the lead SAMs.
Energy/BESS: Support engagement with owners, developers, engineering firms, Engineering Procurement and Construction organizations, contractors and project stakeholders in the energy/BESS segment. Help identify new construction, modernization and customer standardization opportunities across assigned accounts and projects while sharing relevant insights that support global Energy/BESS account alignment.
Data Centers: Support relationships with colocation, edge, and modular data center owners/operators, engineering firms, general contractors and senior design, construction, project and operations stakeholders. Coordinate activities with the Data Center SAM to position solutions for new and replacement projects and help connect U.S. customer requirements, project standards and account intelligence to broader global data center initiatives.
Global Account Intelligence and Coordination: Help gather, organize and communicate account intelligence, project activity, customer standards, regional opportunities, and stakeholder engagement needs that support the Global SAM organization’s Energy/BESS and Data Center initiatives.
Opportunity Generation: Research target accounts and projects, identify prospective stakeholders, qualify leads and help progress opportunities through the sales process.
Account Planning and Execution: Maintain assigned portions of strategic account plans, document actions and milestones, and provide concise progress updates to lead SAMs and other internal stakeholders supporting global initiative alignment.
Client Needs Analysis: Use consultative discovery and active listening to understand customer priorities, project requirements, buying criteria and definitions of value.
Solution Coordination: Assist with needs…