At Kids2, we’re really good at what we do. And when we’re great at our jobs, we help parents be great at their jobs.
Parenting is demanding, and that’s where we come in. We want to reimagine how brands can make it easier for early stage parents – not by just selling them products, but by providing holistic solutions that transcend borders, categories and aisles.
No matter our title or department, at Kids2, our job is to create more tiny wins for parents, so they can create bright futures for their little ones. That’s a big task!
We’re serious about what we do, AND we love to have fun. Our team is hardworking, entrepreneurial, and passionate about helping families create millions, if not billions of tiny wins.
SUMMARY
At Kids2, we are committed to delivering safe, compliant, reliable, and high-quality products that meet the expectations of our consumers, retail customers, and global regulatory requirements. The Director of Quality will provide leadership for Quality across China Operations and will be responsible for strengthening quality systems, supplier and manufacturing quality, product compliance, continuous improvement, and overall execution throughout the product lifecycle.
Reporting to the GM, China Operations, this role will lead the China Quality organization and partner closely with Global Product Integrity, Engineering, Sourcing, Manufacturing, Operations, and key manufacturing partners. The Director will establish clear quality standards, drive accountability, identify and eliminate systemic quality risks, and ensure issues are resolved at the source rather than managed downstream.
The Director will be expected to build a proactive, data-driven quality culture focused on prevention, root-cause elimination, speed of response, and continuous improvement while supporting Kids2's growth, cost, delivery, and innovation objectives.
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS
• Quality Leadership & Strategy: Develop and execute the China Quality strategy aligned with global Product Integrity and Operations priorities. Establish clear objectives, KPIs, operating rhythms, and accountability across the Quality organization.
• Quality Management Systems: Maintain and continuously improve robust quality management systems, standards, procedures, controls, and documentation across Kids2 China Operations and the manufacturing partner network.
• Supplier & Manufacturing Quality: Lead supplier and factory quality performance, including qualification, audits, process controls, production readiness, in-process quality, final inspection, corrective actions, and ongoing performance management.
• New Product Development & Launch Quality: Partner with Engineering, Product Development, Sourcing, and manufacturing teams throughout the stage-gate process to identify quality and compliance risks early, ensure design-for-quality, validate manufacturing readiness, and support successful product launches.
• Product Safety & Compliance: Partner with Global Product Integrity and Compliance teams to ensure products manufactured in China meet applicable global safety, regulatory, testing, labeling, and customer requirements.
• Risk-Based Quality Planning: Establish risk-based quality plans using tools such as DFMEA/PFMEA, control plans, capability studies, process validation, and lessons learned to prevent defects and reduce launch and production risk.
• Root Cause & Corrective Action: Drive disciplined problem-solving and corrective/preventive action processes for quality issues, consumer complaints, returns, audit findings, and manufacturing defects. Ensure corrective actions address root causes and are verified for effectiveness.
• Consumer & Customer Quality: Translate consumer complaints, product returns, retailer feedback, and field performance into actionable factory and supplier improvements. Partner with global teams to reduce repeat issues and improve consumer experience.
• Quality Metrics & Analytics: Develop and manage a…